| Sr.Salesforce Developer - 100% remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Arthi Mohan, Exaways [email protected] Reply to: [email protected] Please share linkedin profile along with resume. Experience: 10+ yrs Job Description: Key Responsibilities: Efficiently triage, investigate, and resolve client-reported support tickets, ensuring prompt and effective solutions to enhance customer satisfaction. Design, develop, and implement custom Salesforce solutions that address the specific needs of AgentSyncs customers. Assess and determine whether support tickets are related to misconfigurations or underlying bugs in the system. Collaborate with both the clients team and the internal development team as needed to identify and resolve errors. Optimize Salesforce processes and workflows to improve efficiency and expedite support ticket resolution. Manage and maintain integrations between Salesforce and other systems, ensuring data integrity and seamless performance. Develop and execute comprehensive unit tests, and conduct thorough code reviews to ensure high-quality deliverables. Provide mentorship and technical guidance to junior developers and support team members to foster growth and knowledge sharing. Stay current with Salesforce best practices, tools, and technologies to promote continuous improvement within the team. Work collaboratively with cross-functional teams to align customer support initiatives with overall company objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in Salesforce development, including significant experience with Apex, Visualforce, Lightning Components, and Salesforce APIs. Extensive experience with Salesforce Flows, including the ability to design, implement, and optimize flow automation. Required certifications: Salesforce Certified Platform Developer I, Salesforce Certified Administrator, and Salesforce Certified App Builder. Desired certifications: Salesforce Certified Business Analyst and Salesforce Certified Application or System Architect. Strong understanding of Salesforce architecture, data model, and security model. Experience with Service Cloud and Sales Cloud implementation and customization. Proven ability to work in a fast-paced environment, managing multiple priorities and meeting deadlines. Excellent problem-solving skills and a proactive approach to finding solutions. Strong communication skills, with the ability to convey technical concepts to non-technical stakeholders. Keywords: Sr.Salesforce Developer - 100% remote [email protected] |
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| Thu Oct 17 23:34:00 UTC 2024 |