| No Title at Annapolis, Maryland, USA |
| Email: [email protected] |
| Hi Hope you are doing good.!! Please let me know if you are interested in the position below Title: Senior Network Operations Engineer Location:. Annapolis, MD (On-site) Duration : 12-month contract . Rate: $60/hr Visa :. USC/GC only. Job Description: Required Skills & Experience Network+ Certification Knowledge of TCP/IP networking protocols, computer hardware and software interconnection and interfacing. Knowledge and understanding of ITIL/ITSM concepts and practices. Experience troubleshooting Cisco devices. Experience with HSRP/BGP routing protocols. This position requires AA/AS degree or other 2-year post high school training with a minimum of 1-2 years of relevant experience OR HS Diploma/GED with 2 years of experience. Strong Customer Service skills Efficient At Multitasking. Desired Skills & Experience CCNA Certification Knowledge of Remedy, Netcool, Office 0365, ServiceNow Responsibilities Monitor network management system and engage telecom providers to drive restoral efforts. Track incident details and keep information updated in the incident management tool in a timely manner with accurate information. Solve systems and network problems/questions with limited scope and complexity. Apply technical knowledge to oversee high availability IP networks, messaging systems, and Air to Ground data communications equipment and systems. Identify resolutions of routine technical queries from the Clients customers and Business Units. Take guidance from other team members or management to resolve less routine issues. Work with Senior Team Members to resolve moderate to complex issues with critical customer services. Take the lead role in resolving less complex issues. Use discretion to interpret and apply established processes. Errors could cause prolonged or wider spread failures. Monitor and troubleshoot system performance, troubleshoots, resolves, or escalates network issues. Understand deployment, configuration, and maintenance routines and develops tools to make the process more efficient. Participate in network solutions design and configurations. Analyze issues and provides customers with guidance to resolve problems, this includes great focus and attention to details. This is a 24 x 7 365 Operation Center which requires working some weekends and holidays. Taking on multiple responsibilities, prioritizing and delegating. Candidate will be required to train on three all NOC (3) positions, Transport, DataLink, Applications in 4-6 months. These positions will be trained one by one from a span of 3 weeks to a month and a half.Transport Continuous monitoring from the core to the edge, for all ARINC Global Network components, including all routers, switched, firewalls, circuits, etc. DataLink Continuous monitoring of the ground station/radios and central processing systems that make air to ground datalink communications possible. Applications Continuous monitoring of the central channels, connected to routers, which facilitate the daily flow of millions of messages. Thanks and Regards Sarfaraz Khan US IT Recruiter | Convex Tech In Email: [email protected] -- Keywords: information technology green card Maryland No Title [email protected] |
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| Fri Oct 18 02:08:00 UTC 2024 |