Major Incident Coordinator at Remote, Remote, USA |
Email: [email protected] |
From: ashutosh parashar, vyzeinc [email protected] Reply to: [email protected] Job Description - Title: Major Incident Coordinator Location: Remote Must have Self-Motivation proactively seeks out new challenges and opportunities for growth. Strong problem-solving skills for handling unexpected situations. Demonstrate critical thinking capabilities through intellectual disciplined process of conceptualizing, applying, analyzing, and/or evaluating. Excellent interpersonal skills to foster team and cross-functional collaboration. Strong verbal and written communication skills for clear, audience-appropriate communications. Ability to provide immediate support in a demanding role, maintaining calm and focus. Detail-oriented, organized, and able to prioritize effectively in a fast-paced environment. Demonstrates reliability, dedication, and a commitment to achieving high-quality results. Consistently meets deadlines and takes initiative to go above and beyond in their role. Efficiently manages time and resources to maximize output. Capable of prioritizing tasks effectively to ensure timely completion of projects and responsibilities. Works well with others, contributing to a positive and productive team environment. Supports colleagues and shares knowledge to achieve common goals. Nice to have ITIL Certified (Foundations ITILv3, ITIL4, and/or Intermediate Service Operations). Skilled experience with the ServiceNow platform. 3 years' experience coordinating and driving major incident restoration activities. 3 years' experience problem identification, root cause analysis, coordinating with IT teams, and implementing solutions to prevent future issues. Ability to work rotating shifts and support on-call responsibilities for a healthcare organization. Keywords: information technology golang Major Incident Coordinator [email protected] |
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Fri Oct 18 20:35:00 UTC 2024 |