| Business Intelligence (BI) Developer - 24-02752 :: Need Local Only at Fort Washington, Pennsylvania, USA |
| Email: [email protected] |
| From: Raman Arora, Zealhire [email protected] Reply to: [email protected] Hello, My name is Raman Arora and I am a Staffing Specialist at ZealHire. I am reaching out to you on an exciting job opportunity with one of our clients. Job Title - Business Intelligence (BI) Developer - 24-02752 Location - Fort Washington, Pennsylvania Job Description : USC/H4-EAD/TN need LinkedIn, VISA DL Local to PA At-a-Glance: Are you ready to build your career by joining a global financial company If so, our client is hiring a Business Intelligence (BI) Developer. Required: 3-5 years experience. Experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Working knowledge of BI/Analytics tools (PowerBI/Tableau) for creation of dashboards, reports, etc in order to be able to clearly socialize analysis. Workforce management experience a plus. Responsibilities: Work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller. If not, need to be able to identify improvement opportunities, bottle necks, etc to guide the Genesys IVR dev teams on what enhancements are needed. Should you be interested, please send me a copy of your resume in word format along with the following details ASAP. Full Name: Current Location: Hourly rate on C2C/W2: Work Authorization: Earliest Available date to start: Date and times available to interview: Two Professional References:(Preferably Supervisory references): Kind Regards, Raman Arora Technical Recruiter ZealHire Inc. Email: [email protected] Direct: ( 332) 287 8468 Ext. 112 https://www.linkedin.com/in/raman-arora-97b749211/ 14 Wall Street 20th Floor | New York, NY 10005 www.zealhire.com Keywords: access management business intelligence wtwo trade national New York Pennsylvania Tennessee Business Intelligence (BI) Developer - 24-02752 :: Need Local Only [email protected] |
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| Sat Oct 19 00:33:00 UTC 2024 |