| Genesys Contact Center Developer For San Antonio,TX at San Antonio, Texas, USA |
| Email: [email protected] |
| From: Manish Kumar, Scalable Systems [email protected] Reply to: [email protected] Position: Genesys Contact Center Developer Location: San Antonio,TX Manage day-to-day operations of the Genesys contact center system.Monitor and analyze call metrics to optimize performance and service levels.Provide technical support and troubleshooting for Genesys applications.Collaborate with IT and other departments to implement system upgrades and enhancements.Train and support contact center staff on Genesys functionalities and best practices.Develop and maintain documentation related to system configurations and processes.Assist in designing and implementing workflows and IVR solutions to improve customer experience.Prepare reports and present findings to management on call center performance. Best Regards Manish Kumar Phone - +17327883626 Email ID: [email protected] Scalable Systems | Inspiring Innovation Big Data | Analytics | Integration | Intelligence www.scalable-systems.com Keywords: information technology Idaho Texas Genesys Contact Center Developer For San Antonio,TX [email protected] |
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| Sat Oct 19 16:55:00 UTC 2024 |