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Contract role || Jira Admin with 10+Years || Remote in the USA at Remote, Remote, USA
Email: [email protected]
Hi,

Kindly share resumes along with visa copy and LI URL while sharing resume.

Contract Role:

Jira Admin with 10+years must

Rate: $55-$58/hr. C2C as Max

Remote in the USA

Need genuine LinkedIn URL with profile picture for submission.

No OPT/H1B T for the role.

Developing Custom Solutions:

Creating custom plugins and scripts to extend Jira's functionality

Integrating Jira with other systems and tools

Automating repetitive tasks using automation rules and workflows

Providing Technical Expertise:

Assisting users with Jira queries and issues

Documenting technical processes and procedures

Staying up to date with Jira best practices and new features

Proficiency in scripting languages (e.g., Groovy, JavaScript)

Troubleshooting complex Jira issues

Excellent problem-solving and troubleshooting skills

Strong communication and interpersonal skills

Additional needs:

Strong JIRA development skills

Configuring workflows, issue types, and fields.

Experience with REST API and web development technologies.

Implementing security and access controls.

Key Responsibilities:

Service Project Configuration:
Interpret and translate business requirements into service project configurations, including
request types, queues, and SLAs.

Permissions and Notifications:
Manage permissions and notifications for customers and agents.

Project Creation and Management:
Understand project creation aspects and be able to create break-down epics, stories,
tasks, subtasks, and workflows.

Customer Experience Optimization:
Optimize the customer experience through portal configurations and knowledge base
design.

Workflow Automation:
Create workflows using dashboards, reports, and automation.

Best Practices Implementation:
Leverage Atlassian Community and resources to implement best practices.

Methodologies Understanding:
Understand the concepts of Kanban, Agile, and SAFe methodologies.

Tool Integration:
Work on the integration of DevOps/QA tools like qTest, Tosca, and GitLab with Jira.

Warm regards,

Yogesh Pratap Singh( Yogi)

Direct (205)-775-0773

244 Fifth Avenue, Suite R295,

New York, NY 10001

Email:
[email protected]

Web:
http://elgebra.com/

https://www.linkedin.com/in/yogesh-pratap-singh-282a744a/

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Keywords: quality analyst information technology New York
Contract role || Jira Admin with 10+Years || Remote in the USA
[email protected]
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Mon Oct 21 18:45:00 UTC 2024

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