| Technical Writer at Remote, Remote, USA |
| Email: [email protected] |
| From: komal, Incom Technologies Inc [email protected] Reply to: [email protected] Hi Role: Technical Writer Client :State of LA Location : Onsite Rate :$60/hr on c2c NOTE : CANDIDATES SHOULD BE LOCAL TO LOUISIANA Project Overview In an effort to digitize the agencys file rooms, LA Dept. of Energy and Natural Resources is looking for consulting services to perform an assessment of their current practices and develop an actionable roadmap to effectively digitize the paper files and store the documents into a repository that will allow users throughout the agency to have access. Data gathering sessions will need to be performed with multiple agency departments and regional offices. The current process involves desktop scanning, indexing and storing documents into the Oracle document repository. After scanning, documents are available for public viewing using the Sunrise application. Physical documents are boxed and shipped to La. State Archives after scanning. A small portion of the documents that need to be scanned require an oversize scanner. LDENR wants to set up a centralized scanning location for all paper documents to get processed. The centralized scanning will be to process the file room documents as well as any new documents that the agency needs to archive. Duties/Responsibilities Develop technical systems support and knowledge base documents. Review and approve content to be published to a centralized knowledgebase. Develop technical system implementation and configuration documentation, including related technical support user guides and procedures. Create end-user training documentation and guides. Review, validate, and update technical system and support documents. Required Experience Proven experience as a Technical Writer, with expertise in documenting IT systems, processes, and workflows. Proficiency in using documentation tools such as MadCap Flare, Adobe FrameMaker, or Microsoft Word for creating technical documents. Experience with content management systems (CMS) such as Confluence or SharePoint for knowledge base management Familiarity with technical systems, software development processes, and document version control systems like Git. Ability to create comprehensive user guides, system documentation, and training materials. Understanding of API documentation and the use of tools such as Swagger or Postman for documenting RESTful APIs. Strong attention to detail and ability to explain complex technical concepts in a clear and concise manner. Excellent communication skills and the ability to collaborate with developers, system administrators, and business stakeholders to gather information. Experience in creating and managing documentation within cloud platforms such as AWS or Azure. Ability to update and maintain technical documentation to align with the evolving IT infrastructure. Keywords: information technology Louisiana Technical Writer [email protected] |
| [email protected] View all |
| Mon Oct 21 19:17:00 UTC 2024 |