Information Technology | CMDB Architect at Dallas, Texas, USA |
Email: [email protected] |
Hello Everyone!!! Hope you are doing well. This is Srikanth from Veritis Inc. Role: CMDB Architect Location: Dallas, Texas -Locals (Hybrid) Exp: 10+ Years Duration: Long-Term Required Skills At least 11 years of experience in Information Technology. At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, and IRE Minimum Qualifications: Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 11 years of experience in Information Technology. At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, IRE Preferred Qualifications: A fundamental understanding of ServiceNow modules, integration hub and hands-on experiences with ServiceNow integrations (OOTB, Custom) with third party applications Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment) in global telecom operators Exposure to Telecom domain is desirable. Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them to achieve customer requirements and ensure compliances to the best practices Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system Business, IT Stakeholders & Vendor Management Skill Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements. Srikanth K | Senior IT Recruiter | Veritis Group, Inc. [email protected] 1231 Greenway Drive, Suite 1040, Irving, TX 75038 www.veritis.com Partnerships: AWS Select | Hashi Corp | Docker | Big Panda Certified MBE: NCTRCA, USPAAC -- Keywords: user interface information technology Texas Information Technology | CMDB Architect [email protected] |
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Tue Oct 22 02:33:00 UTC 2024 |