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Information Technology | CMDB Architect at Dallas, Texas, USA
Email: [email protected]
Hello Everyone!!!

Hope you are doing well. This is Srikanth from Veritis Inc.

Role: CMDB Architect

Location: Dallas, Texas -Locals (Hybrid)

Exp: 10+ Years

Duration: Long-Term

Required Skills

At least 11 years of experience in Information Technology.

At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, and IRE

Minimum Qualifications:

Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of experience in Information Technology.

At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CMDB, CSDM, IRE

Preferred Qualifications:

A fundamental understanding of ServiceNow modules, integration hub and hands-on experiences with ServiceNow integrations (OOTB, Custom) with third party applications

Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow

Solution design experience in Service Assurance platforms (customer issue management, ticketing, inventory management, service & network diagnostic, network monitoring (application, experience, performance, resource), workforce management, self-service fulfilment)
in global telecom operators

Exposure to Telecom domain is desirable.

Collaborate effectively with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests, guide them to achieve customer requirements and ensure compliances to the best practices

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system

Business, IT Stakeholders & Vendor Management Skill

Good experience in Agile way of working (Scrum, User Story, Sprint model), JIRA & Confluence tools

Analyze the problem faced by the customer, participates in discussions with customer stakeholders to understand the problem, gather further data as required from the customer to define and document the problem and requirements.

Srikanth K | Senior IT Recruiter | Veritis Group, Inc.

[email protected]

1231 Greenway Drive, Suite 1040, Irving, TX 75038

www.veritis.com

Partnerships: AWS Select | Hashi Corp | Docker | Big Panda

Certified MBE: NCTRCA, USPAAC

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Keywords: user interface information technology Texas
Information Technology | CMDB Architect
[email protected]
[email protected]
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Tue Oct 22 02:33:00 UTC 2024

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Location: Dallas, Texas