| Genesys Tech Lead - Malvern, PA (Onsite) at Malvern, Alabama, USA |
| Email: [email protected] |
| From: Manish, epeopletech [email protected] Reply to: [email protected] Hi, We have an urgent opening with Genesys Tech Lead and I have sent you job description, please go through it and let me know your comfort with it and also send me your updated resume ASAP. Title Genesys Tech Lead Location Malvern, PA (Onsite) Duration Contract Job Description Responsibilities: PureEngage: Providing L2 Support for Genesys PureEngage Connect Applications. Genesys PureCloud: Created and configured all the required fields like Queues, Skills, Data actions, Data tables, Wrap-up codes, Schedules, and Policies for recordings. Implementation and support of inbound/outbound interaction management solutions for different customers. Monitoring the complete Genesys Infrastructure, Support, maintain, and test CTI Genesys Call Routing. Performing Health Checks of Genesys Applications. Genesys contact center application support during Server patching and database activity. Creating Route Point, DNs, ACD ID, Persons, VQ, GQ, etc. in CME. Analyzing T-Server / SIP Server logs for troubleshooting, URS logs for the call flow and troubleshooting. Loading and Releasing Strategy from the Route Point as per the Change Request. Supporting and maintaining Genesys contact center software. Provide technical support on planned patching activities for Windows and Linux environment. Thanks & Regards Manish Sharma ePeople Technologies Inc 255 Baldwin Road, Suite 205, Parsippany, NJ 07054 Email:- [email protected] Linkedin: linkedin.com/in/manish-sharma-46aa1a21a http://www.epeopletech.com P Go Green! Please do not print this e-mail unless necessary Note: ePeople Technologies Inc is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions. We promote and support a diverse workforce at all levels in the company. This is not an unsolicited mail and if it is not intended for you or you are not interested in receiving our e-mails please forward this email to with "remove" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are extremely sorry if our email has caused any inconvenience to you. Keywords: information technology golang Idaho New Jersey Pennsylvania Genesys Tech Lead - Malvern, PA (Onsite) [email protected] |
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| Tue Oct 22 18:32:00 UTC 2024 |