| Salesforce Director IN Alpharetta, GA (Face to Face Interview) at Alpharetta, Georgia, USA |
| Email: [email protected] |
| Hi, Any possibilities for H1 Candidate i do have a Local profile holding 14+yrs. of exp & available for F2F Interview On Tue, Oct 22, 2024 at 9:35AM Ankush tek5 <[email protected]> wrote: Title: Salesforce Director Location: Alpharetta, GA - (Face to Face Interview-Day1 onsite role) Duration : 12+ Months Work authorization : USC/GC Only JOB DESCRIPTION: Note : Salesforce technical with BFSI(Banking, financial services and insurance) experience. FSC Financial services cloud specialist. Key Responsibilities: Strategic Leadership: Develop and execute the CRM strategy aligned with the banks overall business objectives. Lead the CRM team to deliver innovative solutions that enhance customer experience and drive business growth. Salesforce FSC Implementation: Oversee the implementation and optimization of Salesforce Financial Services Cloud (FSC) to ensure it meets the specific needs of the BFSI sector. Collaborate with cross-functional teams to integrate FSC with other systems and processes. Customer Insights: Utilize data analytics and customer insights to identify opportunities for improving customer engagement and satisfaction. Develop and implement strategies to enhance customer loyalty and retention. Team Management: Lead, mentor, and develop a high-performing CRM team. Foster a collaborative and innovative work environment that encourages continuous learning and improvement. Stakeholder Collaboration: Work closely with key stakeholders, including senior management, marketing, sales, and customer service teams, to ensure CRM initiatives are aligned with business goals and customer needs. Technology Integration: Ensure seamless integration of CRM systems with other technology platforms and tools. Oversee the development and maintenance of CRM-related applications and infrastructure. Compliance and Security: Ensure all CRM activities comply with regulatory requirements and data security standards. Implement best practices for data governance and privacy. Qualifications: Bachelors degree in Information Technology, Computer Science, Business Administration, or a related field. Masters degree preferred. Minimum of 10 years of experience in CRM management, with a focus on the BFSI sector. Proven experience with Salesforce Financial Services Cloud (FSC) implementation and management along with experience to manage Salesforce orgs integrated with other managed packages like Terafina, nCino, etc. Knowledge of MuleSoft an added advantage Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment. Knowledge of regulatory requirements and data security standards in the BFSI sector. Preferred Skills: Certification in Salesforce Financial Services Cloud (FSC). Experience with other CRM platforms and tools. -- -- Keywords: access management information technology green card Georgia Salesforce Director IN Alpharetta, GA (Face to Face Interview) [email protected] |
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| Tue Oct 22 19:11:00 UTC 2024 |