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ServiceNow FSO - SME Position Remote at Remote, Remote, USA
Email: [email protected]
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Position:
ServiceNow FSO - SME

Location:
Windsor, CT (Remote)

Passport Number
Mandatory

Must Have 12+ Years
of Experience

Job
Description:

Responsibilities:

Design, develop, and configure
ServiceNow solutions based on business requirements.

Troubleshoot and resolve issues
related to ServiceNow FSO

Provide technical support and
guidance to end-users.

Collaborate with other teams to
ensure successful implementation and integration of ServiceNow solutions.

Develop and maintain technical
documentation and user manuals.

Participate in the planning,
design, and implementation of ServiceNow upgrades and enhancements.

Implement ServiceNow best
practices

Conduct training sessions for
end-users and stakeholders.

Support testing teams for
validation of Test cases and UAT

Required
Skills

Experience in ServiceNow
development and administration ServiceNow.

Strong understanding of IT
Service Management (ITSM) processes and best practices.

Knowledge of ServiceNow modules
such as Incident Management, Problem Management, Change Management,
Service Catalog, and CMDB.

Experience in Agile concepts,
development, and testing methodology

Experience in Hardware and
Software Asset Management (HAM, SAM) modules

Strong analytical and
problem-solving skills.

Excellent written and verbal
communication skills.

Ability to work independently
and in a team environment

Thanks
& Regards,

www.trinityinfotechinc.com
|

An E-Verify Company

Naveen
Ravella

Account
Manager - Recruiting

Mobile:

773-819-7299

Email:

[email protected]

2727
LBJ Freeway, Suite#125, Farmers Branch TX-75243

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Keywords: information technology California Connecticut Texas
ServiceNow FSO - SME Position Remote
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Tue Oct 22 23:33:00 UTC 2024

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Location: Windsor, Connecticut