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ServiceNow ITOM Architect---Remote at Remote, Remote, USA
Email: [email protected]
ServiceNow

ITOM

Architect---Remote

Job Description

Must Have Experience

Solutioning and Design the

ITOM solution using industry best practices.

Advise, design and configure integration solutions between

ServiceNow and other CMDB tools.

Experience with CMDB design,

architecture and implementations with a fair understanding of

ServiceNow CMDB model and extensions

Hands-on development to include creation, configuration and
customization of patterns, Discovery Schedules, probe, sensors and Event
rules

Integrate

ServiceNow

ITOM
modules with a variety of enterprise monitoring tools, automation of
alerts, application management tools using OOB plugins and API methods

Experienced in implementation on

ServiceNow Discovery,

Service Mapping, Event Mgmt and Orchestration use cases.

3rd party software integrations with

ServiceNow

Design and modify

ServiceNow forms, workflows, scripts, transform maps,

service maps, web services, inbound email actions, SLAs and more.

MID Server management experience

Experience in multiple

ServiceNow implementations

Lead the configuration and customization of

ServiceNow instances.

Good to have Experience

Experience in application

architecture, infrastructure

architecture, database

architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing

architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Understanding of Application and Technology Portfolio Management

Experience with discovery technologies (ADDM, TADDM, UD, etc.)

Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of

ServiceNow

Service Portal.

Domain Separation and designing the Process and data flow within various domains

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM

Monitor health, usage and compliance of

ServiceNow systems.

Excellent knowledge of

ServiceNow Best Practices and ongoing knowledge of latest

ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred

Experience with scripting in

ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Professional

5+ years of experience with

ServiceNow required

8+ years of experience with IT Industry required

Academics

Certification as

ServiceNow System certified administration

CIS in Discovery,

Service Mapping, Event Mgmt, Cloud Mgmt

Certified Implementation Specialist- ITSM

ITIL Foundations certification is preferred.

Bachelors degree or equivalent combination of education and experience.

----

Bharath Pammi

Team Lead

[email protected]

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Keywords: user interface information technology
ServiceNow ITOM Architect---Remote
[email protected]
[email protected]
View all
Wed Oct 23 01:47:00 UTC 2024

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