| Job Opening:- Development support Engineer (Python + Linux + Support) at Austin, Texas, USA |
| Email: [email protected] |
| From: clara, Yochana [email protected] Reply to: [email protected] Hi Hope you are doing good. I wanted to reach out to you today because we have an open position for a Development support Engineer (Python + Linux + Support) with one of our Clients. The client has a strong reputation in the industry for being a top company to work for. The management and staff provide a great work-life balance with many perks for their employees Role: Development support Engineer (Python + Linux + Support) Location: Austin TX (Remote) Pref skills : Python, Java & C , Java or C Candidate should be okay with the software development support for this role, we need someone strong in python coding please look for Machine Learning background Job Description: Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting clients internal software application and tooling. Communicate with co-workers to diagnose problems and resolve problems. Prioritize a workload to ensure the most critical issues are resolved first and document standard support procedures that co-workers may follow. Roles and responsibilities 1. Respond to and triage support questions and support requests from Client engineers 2. Follow internally developed support processes and workflows 3. Communicate and escalate issues to the proper engineering teams or owners for resolution as necessary 4. Use Clients tools to investigate problems and correlate them to release events or code rollouts 5. Extract relevant information from log files and other sources to debug, identify owners or root causes 6. Apply basic debugging techniques and relevant tools to clarify issues and add relevant information for owners 7. Write basic tools and test cases to improve the speed and quality of support 8. Work with technical writers to improve documentation in areas covered by support 9. Produce reports for leadership with data on performance of the program 10. Assist with scaling the program to new areas, onboarding new hires and measuring success 11. Champion user support issues and advocate for user experience and product support 12. Provide insights and suggestions on product development and the product roadmap; contribute to product development Thanks & regards, Clara Kunigiri Resource Specialist Yochana IT Solutions 23000 Commerce Dr., Farmington hills, MI-48335 [email protected]|| www.yochana.com Join the Referral Revolution of Yochana by Sharing, Earning, and Empowering! Ask us about our rewarding referral program Keywords: cprogramm information technology Colorado Michigan Texas Job Opening:- Development support Engineer (Python + Linux + Support) [email protected] |
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| Wed Oct 23 02:47:00 UTC 2024 |