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JDE Sales & Distribution Functional/Techno-Functional || Remote at Remote, Remote, USA
Email: [email protected]
Greeting,

Hope doing well

My name is Ankit Kumar, a Sr. Technical
Recruiter with Silverlink Technologies. We are
looking for a suitable candidate for the position, I came across your resume
and found this a perfect fit for this role. I would appreciate it if you can
provide the best time and number to reach you to discuss this further

Job Title:
JDE Sales & Distribution Functional/Techno-Functional

Location:
REMOTE

Experience : 12+ Years

Mode : Contract (6+ Months)

Mandatory Skills

JDE Sales & Distribution Functional/Techno-Functional

Detailed JD

1.Extensive experience in JDE EnterpriseOne Sales & Distribution
module.

2. Resource having techno functional skills to support issues is desirable.

3. Support for interfaces to MFG PRO, Demand Solutions , Positive pay and
Labelling solutions, Oracle APS etc is desirable

4. Ability to understand highly customized Manufacturing Accounting process

5. Application testing for all system changes and projects.

6. Knowledge transfer and other support related activity.

7. Second level support for resolution of service requests.

8. Second level support for resolution of system defects

9. Key involvement in the resolution of high severity user issues and system
defects

10. Review and approve root cause analysis, work arounds and support

11. Documentation prepared by Support analysts 12. Provide guidance and
expertise to Support analysts in resolving very complex issues.

13. Interact with Business users throughout the lifecycle of the support call
from initiation till closure.

14. Resolving all JDE level 2 Application Support calls logged thru Help desk

15. Regular interaction with JDE development and CNC Admin support team to
involve them in resolving issues.

16. Own the support tickets pertaining to their respective Modules till
closure.

17. Provide On call support after business hours for high severity issues.

18. Experience in working on JDE projects with onsite offshore model for
Application Development and support.

(1.) To monitor occurrences of new software releases, support packs and
kernel upgrades and how these affect the application and users.

(2.) To perform troubleshooting at the ERP and database level

(3.) To train and transfer knowledge to the team members

(4.) To administer ERP in production environment

(5.) To manage database optimization, back-up and recovery

Thanks & Regards

Ankit Kumar

Team Lead

[email protected]

https://www.linkedin.com/in/ankit-kumar-6300111a1/

Silverlink
Technologies Pvt Ltd

www.silverlinktechnologies.com

--

Keywords: information technology
JDE Sales & Distribution Functional/Techno-Functional || Remote
[email protected]
[email protected]
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Wed Oct 23 03:46:00 UTC 2024

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