| Urgent hiring -Systems Engineer III-Onsite Chicago, IL at Chicago, Illinois, USA |
| Email: [email protected] |
| From: Sradha Suman Nayak, Adventa tech [email protected] Reply to: [email protected] Job Title: Systems Engineer III Location: Onsite Chicago, IL(Need Local) Contract: 6 months Visa: USC/ GC / GC EAD/h4 ead/ opt ead/ /h1b(from trusted 3rd parties) MOI: Skype+f2f It is a support position. Minimum experience 1-2 years. Location: Chicago IL (100% Onsite; please see schedule below) Need LinkedIn MUST BE IN CHICAGO MUST BE ABLE TO WORK THIS SHIFT **UPDATE: SCHEDULE CLARIFICATION WHICH IS SUBJECT TO CHANGE: First night in the office. Arrive Wednesday night at 11pm. Monday at l 7:30 am If we call their first day Wednesday, they will work Wednesday, Thursday, Friday, Saturday Sunday They are off work Monday morning at 7:30am Subject to change. If team members move to other teams/companies, we need to change schedules to accommodate. It is based on seniority. Contractor must be available to train on days for about 2-6 weeks depending on how long it takes them. If they are willing and if time permits we have them train on afternoons for 1 to 2 weeks (this does not HAVE to happen but is beneficial for them to learn different items) and then they land on midnights for permanent. Top 4 skill sets required for this role: System administrator (Linux/Windows), "Eyes on glass monitoring" experience, AWS experience, enterprise monitoring experience (including Application Performance Monitoring)---DYNATRACE MONITORING EXPERIENCE HUGE PLUS!!!!! 100% ONSITE Friday/Saturday (back in the office Saturday night at 11pm) but is subject to change 11pm - 7:30am CST Work Schedule: Interview Process: 2 possible 1st round and second round will be with the hiring manager and one or two engineers. They may be the same or different in each round 1st round Teams/2nd round onsite Description: This Support position in an on-site position at ASC (Arlington Support Center) requiring shift work providing 7/24 operational support. This current opening is on midnight shift (23:00 - 07:30). It will require working weekends. This Support position in Uniteds Digital Technology Command Center requires 100% on-site shift work providing 7/24 operational support via pro-active monitoring. As part of the Application Recovery Team (ART), this position supports monitoring for Digital Channels, Production environments, Application Health, Distributed system support in Unix/Linux, Windows, Virtual (VMWare, HyperV), Middleware and AWS Cloud environments. Responsible for monitoring day to day application performance and availability, all aspects of united.com, systems performance and analysis of alerts from various tools and restoration of services. Familiarity with standard concepts, practices and procedures within IT Operational Support. Relies on experience and judgment to plan for shift workload and participate in planned change activities as well as incident follow-ups. Creatively managing multiple alerts and incidents to ensure high impacting scenarios are prioritized appropriately and addressed quickly to reduce system impact. Being able to correlate events from various tools to assess appropriate level of impact. Responsible for providing day to day support for Application recovery and availability, Digital Channels, System Administration via pro-active monitoring for Windows and UNIX/Linux (HPUX, AIX, Solaris, Linux) environments. Understanding of various Microsoft tools is a plus. Additional monitoring and support required for critical processes in Cloud, Virtualization, Middleware, Database, Storage and Backup areas. Troubleshooting and familiarity with various Middleware components (Messaging technology, Weblogic, Websphere, DataPower) is essential. Strong knowledge of Enterprise Monitoring Tools such as Dynatrace, Datadog, AppDynamics, Big Panda, SCOM and LogicMonitor is critical. Familiarity with Incident Ticketing System (ServiceNow) is a plus. Responding to alerts from the enterprise monitoring tools, automation and escalation from IT Service Desk. Work with cross-functional teams throughout IT to isolate and resolve unplanned outages. Strong working knowledge of ITIL Service Management is required. Be able to follow Change, Incident and Problem Management activities. Solid verbal and written communication with other technical teams and the business. Able to work well with Application support, DevOps, Digital Operations Center, Server Operations, Network Operations, Middleware and Database Support teams (on-shore & off-shore), being able to respond to user reported issues. Pro-actively identify any issues with application functionality, abnormalities in digital channel performance, server hardware and software to ensure stability and availability 24X7X365. Ensure enterprise standards and security are maintained and enforced on hardware and software. Quickly and effectively support incident response process, provide troubleshooting expertise using various monitoring tools during incidents, engage in problem management follow-up and implement improvements to prevent similar incidents. Experience with application performance tools, enterprise .com site and mobile channel monitoring, intermediate Systems Administration experience in Unix/Linux and Windows server environment required. Good understanding of virtual technology is also a must. Minimum 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Ability to independently solve application performance and system problems, be self-directed and having attention to details. Ability to capture, organize, analyze information and concurrently work with various monitoring tools. Excellent knowledge of application performance measurement, distributed computing technologies in the UNIX/Linux and Windows space is must. Be able to analyze application, systems issues and assess impact. Ensure timely communication and escalation for unresolved issues. Be able to work well in a team environment. 1-2 years of experience in an operational support role is essential. Strong knowledge of ITSM Service Management best practices and strong written and communication skills is a must. Being able to correlate various issues, assess impact, multi-task and escalate unresolved issues in timely manner are required critical skills. Ability to work with IT Command Center and other Support teams to quickly resolve high impacting incidents. Reliable, punctual attendance is an essential function of this position. Keywords: access management information technology green card Illinois Urgent hiring -Systems Engineer III-Onsite Chicago, IL [email protected] |
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| Wed Oct 23 06:02:00 UTC 2024 |