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Senior Salesforce Applications Engineer at Chicago, Illinois, USA
Email: [email protected]
From:

Shivansh Tiwari,

Tekinsiprations LLC

[email protected]

Reply to: [email protected]

Job Description -

Senior Salesforce Applications Engineer

Job Title: Senior Salesforce Applications Engineer with

15+yrs of experience

( Higher Education Focus domain with strong Education Cloud experience )

Somene who worked on Education domain client or environment - like colleges, university, schools projects.

Location: Chicago, IL Hybrid Onsite - Targetting local candidates first

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Salesforce Certifications ( Must have )

Here are key focus areas for (CCC) - try to match below open skills:

Experience Cloud experience

Higher Ed experience

Education Cloud experience

Boomi Experience

UI/UX application coding/3rd party integration/API experience with Experience Cloud - OmniStudio, OmniScripts, Flexcards, LWC

Call Center experience (with Service Cloud, ServiceNow, RightNow, or similar)

Summary:

We are seeking a highly skilled Senior Salesforce Applications Engineer with a passion for higher education to join our dynamic team. This role will work closely with the Lead Salesforce Technical Architect to implement and maintain our Salesforce ecosystem, with a focus on Experience Cloud, Education Cloud, Marketing Cloud, and Service Cloud. The ideal candidate will be a hands-on technical expert, capable of translating architectural designs into functional solutions and collaborating effectively with both technical and non-technical stakeholders. We are currently in production with Salesforce across two orgs and Marketing Cloud and plan to roll out other Salesforce functionality within the next 6-12 months.

Solution Implementation:

Translate architectural designs into functional Salesforce applications across multiple clouds (Experience, Education, Marketing, Service).

Develop custom code (Apex, Visualforce, Lightning Web Components) and configurations to meet specific business requirements.

Implement integrations with AppExchange solutions (Linvio, Mogli, Saleswings, etc...) and

external systems (Oracle Campus Solutions and other ERP or SAAS applications) using Boomi or other middleware.

Technical Expertise:

Possess deep technical knowledge of Salesforce platform features, APIs, and development best practices.

Troubleshoot and resolve technical issues related to Salesforce applications and integrations.

Ensure data integrity, security, and compliance with industry standards.

Collaboration:

Work closely with the Lead Salesforce Technical Architect to understand and implement architectural designs.

Collaborate with business users to gather requirements, provide technical guidance, and

ensure solutions meet their needs.

Partner with other IT teams to coordinate deployments and ensure smooth integration with existing systems.

Multi-Cloud Expertise:

Experience Cloud: Build and maintain digital experiences for prospective and current students.

Education Cloud: Implement solutions to streamline student lifecycle management, recruitment, and engagement.

Marketing Cloud: Develop and execute targeted communication campaigns for student recruitment, engagement, and alumni relations.

Service Cloud: Configure and customize solutions to streamline student support services, and issue resolution.

Continuous Improvement:

Stay abreast of the latest Salesforce releases, features, and best practices.

Proactively identify opportunities for optimization and automation of Salesforce processes.

Contribute to the development and maintenance of technical documentation.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Minimum of 5 years of experience as a Salesforce Developer or in a similar role, with proven experience in multiple Salesforce clouds (Experience, Education, Marketing, Service).

Salesforce certifications (e.g., Platform Developer I or II) are desirable but not needed.

Experience in the higher education sector is a significant advantage. ( Great one for shortlisting )

Strong programming skills in Apex, Visualforce, and Lightning Web Components.

Experience with Salesforce APIs, data integration tools (Boomi), and AppExchange solutions (Linvio, Mogli, Saleswings, etc...).

Excellent problem-solving and troubleshooting skills.

Effective communication and interpersonal skills to collaborate with diverse stakeholders.

Keywords: user interface user experience information technology Illinois
Senior Salesforce Applications Engineer
[email protected]
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Wed Oct 23 23:19:00 UTC 2024

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Location: Chicago, Illinois