| Opening for Desktop Support Engineer at Remote, Remote, USA |
| Email: [email protected] |
| From: Dinesh, kk Associates [email protected] Reply to: [email protected] Hi .. This is Dinesh from kkassociates, Below Position is Immediate Position from the Client Kindly share Suitable resumes to [email protected]. Desktop Support Engineer location: Smyrna, GA Hire Type: Contract JD; Proven experience in a desktop support role (L1 and/or L2).Strong knowledge of Windows and Mac operating systems.Experience with Microsoft Office Suite and other common business applications.Familiarity with Active Directory, remote desktop tools, and VPN solutions.Basic understanding of networking principles (TCP/IP, DNS, DHCP).Excellent problem-solving skills and attention to detail.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Experience with ticketing systems and IT service management (ITSM) tools.Ability to handle multiple tasks and prioritize effectively.Must be able to lift and move computer equipment and accessories from one location to another.Must be able to work in a fast-paced environment and manage multiple tasks simultaneously Respond to user queries via phone, email, or in-person.Provide troubleshooting for hardware and software issues.Assist with password resets and account unlocks.Install, configure, and maintain desktop and laptop computers.Imaging / Reimaging of laptopsPlacing requests for laptop/desktop/accessories and shipping them.Provide support for standard office applications and tools.Install software applications approved by Security team.Document issues and solutions in the ticketing system.Escalate complex issues to L2/L3 support when necessary.Maintain inventory of IT equipment and software licenses Thanks and Regards Dinesh || Technical Recruiter KK Associates LLC. Direct:6143790183 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite# 100, Dublin, OH- 43017 Email: [email protected] Web: www.kksoftwareassociates.com Keywords: information technology Georgia Ohio Texas Opening for Desktop Support Engineer [email protected] |
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| Wed Oct 23 23:36:00 UTC 2024 |