| C2C Requirments Omni Channel- Enterprise Architect in Rolling Meadows, IL at Enterprise, Utah, USA |
| Email: [email protected] |
| Hi Team, Share resume on below position- Role name: Enterprise Architect- Omni Channel , Call Center Role Description: . This role is pivotal in designing and implementing integrated systems and processes that enhance customer experience and operational efficiency across all channels, including call centers. The successful candidate will work closely with cross-functional teams to ensure seamless communication and service delivery.Key Responsibilities Develop and execute an omnichannel strategy that aligns with the organizations business goals and customer service objectives. Design and implement solutions that integrate various communication channels, including phone, email, chat/SMS. Analyze current operational pain points & processes and implement strategies to enhance efficiency and effectiveness. Collaborate across technical and business teams to ensure cohesive and effective omnichannel strategies. Ensure all processes and systems comply with relevant regulations and standards, maintaining the highest level of data security and privacy. Thanks & Regards Ayushi Srivastava Email-id- [email protected] Direct No- 9196705724 -- Keywords: information technology Idaho C2C Requirments Omni Channel- Enterprise Architect in Rolling Meadows, IL [email protected] |
| [email protected] View all |
| Thu Oct 24 20:27:00 UTC 2024 |