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ServiceNow FSO - SME Position Remote (12+ Years Must) at Windsor, Connecticut, USA
Email: [email protected]
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Position: ServiceNow FSO - SME

Location: Windsor, CT (Remote)

Passport Number Mandatory

Must-Have 12+ Years of Experience

Job Description:

Responsibilities:

Design, develop, and configure ServiceNow solutions based on business requirements.

Troubleshoot and resolve issues related to ServiceNow FSO

Provide technical support and guidance to end-users.

Collaborate with other teams to ensure successful implementation and integration of ServiceNow solutions.

Develop and maintain technical documentation and user manuals.

Participate in the planning, design, and implementation of ServiceNow upgrades and enhancements.

Implement ServiceNow best practices

Conduct training sessions for end-users and stakeholders.

Support testing teams for validation of Test cases and UAT

Required Skills

Experience in ServiceNow development and administration ServiceNow.

Strong understanding of IT Service Management (ITSM) processes and best practices.

Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, Service Catalog, and CMDB.

Experience in Agile concepts, development, and testing methodology

Experience in Hardware and Software Asset Management (HAM, SAM) modules

Strong analytical and problem-solving skills.

Excellent written and verbal communication skills.

Ability to work independently and in a team environment

Thanks & Regards,

www.trinityinfotechinc.com
|
An E-Verify Company

Naveen Ravella

Account Manager - Recruiting

Mobile:
773-819-7299

Email:
[email protected]

2727 LBJ Freeway, Suite#125, Farmers Branch TX-75243

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Keywords: information technology California Connecticut Texas
ServiceNow FSO - SME Position Remote (12+ Years Must)
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Thu Oct 24 21:17:00 UTC 2024

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Location: Windsor, Connecticut