| Service Desk at Remote, Remote, USA |
| Email: [email protected] |
| From: Syed Mohammed Ali, KK Software Associactes [email protected] Reply to: [email protected] Required Education, Experience and Skills: 4+ years experience in supporting IT end users through all different modes like call, chat, email etc. Receives and handles requests for service, following agreed procedures. Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records incidents cataloging them by symptom and resolution Acts under guidance to record and track reliability data for your services Provide superior customer service to all fellow employees. Demonstrate good social skills in a professional environment. Ability to handle multiple tasks efficiently. Ability to effectively prioritize workload to ensure high priority projects/assignments are completed first. Assist other IT teams as needed. Work between sites in the area. Flexibility around new systems, processes, and responsibilities. Keywords: information technology |
| [email protected] View all |
| Tue Dec 06 17:12:00 UTC 2022 |