| Very Urgent Hiring || Broadband Field Technician || Rockville, MD (Onsite) at Rockville, Maryland, USA |
| Email: [email protected] |
| Hi, Hope you are doing Well. Title: Broadband Field Technician Location: Rockville, MD (Onsite) District of Columbia, Maryland and Virginia local only Duties/Responsibilities: Key Responsibilities: Perform residential installation of internet service and Wi-Fi connected devices. Connect customer devices in their homes/residences (desktop computers, laptops, tablets, mobile phones, smart TVs, etc.). Troubleshoot and fix residential internet service issues. Educate customers on how to operate the equipment and service after initial setup to ensure their long-term success with the service. Provision County owned WiFi routers/devices. Update TEBS documentation on work performed inside the residence. Test and replace uninterruptible power supplies (UPS) at County sites. Assist Network Operations Center (NOC) and Network Engineering staff as needed. Contractor will report directly to Community Technology Manager. Contractor may work under the direction of Network Services staff as assigned. Requirement: Basic familiarity with software: Monday.com, Microsoft Office Installing, terminating and testing low voltage cabling (UTP, coax) Network technologies to include: TCP/IP, wireless technologies to include routers and access points. Troubleshooting customer wi-fi service and devices, confirming power to equipment, conducting performance and reachability tests. Customer Service and critical thinking skills. Coordinate daily schedules to prioritize workload. Installing, troubleshooting and maintaining Uninterruptable Power Supplies(UPS). Ability to lift 40 pounds. Excellent customer service and communications skills. Self-starter, ability to work very independently. Perform residential installation of internet service and Wi-Fi connected devices. Connect customer devices in their homes/residences (desktop computers, laptops, tablets, mobile phones, smart TVs, etc.). Troubleshoot and fix residential internet service issues. Educate customers on how to operate the equipment and service after initial setup to ensure their long-term success with the service. Provision County owned WiFi routers/devices. Update TEBS documentation on work performed inside the residence. Test and replace uninterruptible power supplies (UPS) at County sites. Assist Network Operations Center (NOC) and Network Engineering staff as needed. Contractor will report directly to Community Technology Manager. Contractor may work under the direction of Network Services staff as assigned. -- Keywords: information technology Maryland Wisconsin Very Urgent Hiring || Broadband Field Technician || Rockville, MD (Onsite) [email protected] |
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| Sat Oct 26 01:29:00 UTC 2024 |