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Application Production Support at NYC, New York, USA
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sunil,

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Title: Application Production Support

Location: NYC, NY (Onsite)

Duration: Long Term

Who are we looking for

A junior level technical support engineer with hands on experience of, Application and production support to manage a critical project for one of our biggest clients in banking domain focusing on SRE/DevOps roadmap. The individual should be passionate about technology and must have excellent communication and problem-solving skills with ability to work independently and/or as part of larger team.

Technical Skills:

 4+ years of experience in Application Production Support in Linux platform.

 Strong Technical Troubleshooting skill

 Good experience in scripting  Shell, Automations

 Well versed with ITIL - Incident Change Release management

 Basic knowledge of Middleware technologies - Apache Tomcat

 Good experience on application monitoring tool like Splunk, AppDynamics , Grafana, Premetheus.

 Good experience in AutoSys or any scheduling mechanism.

 Good experience in DevOps CI CD tools like Jenkins, Ansible, uDeploy etc

 Knowledge of Banking domain (preferable)

 Basic knowledge of Database - Oracle SQL

 Good understanding of Infrastructure Technologies like Linux, Windows, MW, Database

 Good to have knowledge of AutoSys or any scheduling mechanism.

 Good to have DevOps SRE, Automation, cloud knowledge.

Process Skills:

 Good knowledge of ITSM Process

 Preferrable good knowledge of SDLC

 First point of support for application incidents

 Identifies, diagnoses, and resolves functional and technical problems

 Ensure quality services are delivered with respect to the agreed service level agreement

 Clearly understand client business to recommend, provides and support application services

Behavioral Skills :

 Self motivated

 Good team member

Certification:

 good to have DevOps, cloud/AWS base training/certification

Keywords: continuous integration continuous deployment New York
Application Production Support
[email protected]
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Mon Oct 28 18:57:00 UTC 2024

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