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Network Telecom Technician - Onsite at Raleigh, North Carolina, USA
Email: [email protected]
From:

Nadeem Ahmed Razvi,

Msysinc

[email protected]

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Title: Network/Telecom Technician - Onsite

Location: Raleigh, NC, United States

Length: Long term

Restriction: W2 or C2C

Send resume to:  [email protected]

Description:

Interview Type: Either Webcam Interview or In Person*** Very long term project initial PO for 1 year, expect to go for 4+ years *** ***Onsite***

Description:

The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network). 

Job Description:

***Candidate will be working onsite for the duration of the engagement.

The NC911 NMAC Network Monitoring and Assistance Operations Center (NMAC) monitors the AT&T Esinet (Emergency Services Internet Network). This position assists the Tier I/II network technicians who monitor the hosted networks. Will provide incident response on the system(s), ticket narration, document management and will communicate with internal and external customers, site technicians, and customers alike. Will provide support to assist with tracking problems through to resolution. This position additionally supports NMAC leadership as well as 911 fee documentation.

Skills Required:
Bachelors degree or 3 to 5 years in Information Technology, Computer Science, Business Administration or a combination of education and experience. 
Understanding of technologies, operating systems, networking.  3  years
Knowledge and experience with Microsoft Excel 3  years
Self-motivated, enthusiastic, and able to handle multiple support cases 3 
Strong writing skills to maintain organized documentation  3  years
Customer-oriented, and capable of providing high levels of client satisfaction  3  years
Collaborate and work well with others and supporting a team Experience with VOIP technologies is a plus  3  years
Experience in a public governance sector is a plus.
Strong skills in time and calendar management for team and leadership  3 years
Knowledge of network cabling, network classification and network topology   3  years

Keywords: golang purchase order wtwo North Carolina
Network Telecom Technician - Onsite
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Mon Oct 28 23:18:00 UTC 2024

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Location: Raleigh, North Carolina