| Placement requirement for Organizational Change Management Consultant (OCM) Consultant in Alameda, CA (100% on-site from day 1) for Long term contract at Alameda, California, USA |
| Email: [email protected] |
| From: Mohit Jaiswal, Intelligenz IT [email protected] Reply to: [email protected] Hi, I hope you and your family are doing well. I have a good position for you with my client. This point of time I don't know whether you are looking for a new job or not. But just thought if I can share the details and then confirm from you about your interest level for the opportunity. If you are interested and an available consultant, send me your most updated resumes in word format and contact details. Job Title: Organizational Change Management Consultant (OCM) Consultant Location: Alameda, CA (100% on-site from day 1) Duration: Long term contract Start Date ASAP... Education / Qualification Bachelors Degree or higher in Information Systems, Computer Science, or equivalent experience. Certification Any technical certification in O365 would be an advantage. No of years of experience Minimum of 10 years of experience as a Customer Success Manager or Organizational Change Manager Team size handled (if any) This is an individual contributor role. However, the candidate should be a good team player & proactive. Primary Skills (Must have) Proficient with Organizal Change Management activities Establish clear client retention goals Assist customers with setting up and navigating programs or software Promote the value of the product Promote an energetic fan base for products and locate brand ambassadors to share the product's benefit and value Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs Review customer complaints and concerns and seek to improve the customer experience Upsell services and products with the brand image Promote value through customer experience Assist in creating training courses and educational materials Optimize existing processes within the company and actively enhance all Customer Success initiatives Capability to analyze and adapt to digital adoption platforms like WalkMe, Whatfix etc Secondary skills (Good to have) Job/Role Description Proficient in following change management activities, Roadmap & Change Management Planning, Execution & Change Management and Continuous Improvement & Training The ability to learn quickly and easily grasp new software applications Proven work experience as a Customer Success Manager or organization change manager Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate to the use of the product or service Experience in managing a diverse group and training each according to company standards Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed Ability to establish milestones and keep all team members on task Accountability and personal organization are essential" Soft skills/other skills (If any) Strong customer service skills Excellent verbal and written communication skills Strong interpersonal skills Excellent multitasking skills Strong organizational skills Ability to lead and motivate others Strong analytical skills Ability to work well in a team environment Regards, Mohit Jaiswal Intelligenz IT Work : 646-502-7441 Keywords: information technology California Placement requirement for Organizational Change Management Consultant (OCM) Consultant in Alameda, CA (100% on-site from day 1) for Long term contract [email protected] |
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| Tue Oct 29 01:07:00 UTC 2024 |