| HIRING NOW for Infrastructure Production support Specialist | (Hybrid) | USC,GC at South Jordan, Utah, USA |
| Email: [email protected] |
| From: Taukir Ali, Vyze inc [email protected] Reply to: [email protected] Job Description - Infrastructure Production support Specialist Client: Morgans Stanley Location: South Jordan, UT(Hybrid) Only USC/GC They have 8-10 people looking for Production Support Experience / Application Production Support / Infrastructure Production support with good Unix, Databases and one more third thing They are looking for people who can do Java and Sybase and distributed DB2. INTERVIEWS REQUIRE Knowledge REALLY NEED GOOD COMMUNICATION SKILLS Be able to TALK ABOUT YOUR RESUME AND BE ABLE TO COMMUNICATE IT Talk about how they dealt with incidents, when do you involve your manager They give day to day problems and what would be your approach to solving these issues. Joins on databases, understand group 5 functions database queries that they are writing aggregated calculations are called group 5 Traversing through a Unix system to look at a CPU TECH MATCH INCLUDES DICTATION TITLE Product Support Analyst Potential Temp to Perm, only accepting local candidates that would not require sponsorship <--- US CITIZENS and GREEN CARD only 3 days in the office and 2 days at home. Shifts are 8-5 or 10-7pm Utah time and weekend on call on rotation. The on call means being able to log in 30 minutes. Comp time if you work on the weekend. Team Profile: Brokerage Technology develops and oversees the overall technology strategy and bespoke technology solutions to drive and enable the institutional businesses and enterprise-wide functions. Position Description: We are looking for a Production Support Analyst to join the Global Brokerage Technology team. This role will be based in South Jordan, Salt Lake City, Utah . LOCAL CANDIDATE ONLY, - Interested in Supporting distributed Platform - Likes to work in a fast-paced dynamic environment and you are not afraid to change things to make them better. - Enjoys new technological challenges and solving hard problems. - Aspires to join a global production support team focused on improving production plant and stability for the systems and building relationships with the downstream consumers of the systems. Responsibilities: - A Production Support analyst will primarily be responsible for managing the technology stack to ensure we are providing the expected service to our clients through proactive system alerts, incident management, problem management and user escalations/tickets via ServiceNow - You will troubleshoot issues across the entire stack: hardware, software, application, and network . - Manage Incident calls with IT partners, Infrastructure teams and other technology stakeholders - Collaborate with development teams and users to resolve Support issues <--- Good communications skills - Identify areas for improvements including automation, toil reduction, resiliency and observability across the platform and help build up the knowledge and documentation for the team - Operate on a follow-the-sun support model, with global production support coverage in Asia, EMEA and North America. You will participate in weekend and off hours on-call on rotational basis, and be point of escalation during critical incidents <- PUT AT TOP OF RESUME CANDIDATE IS GOOD WITH THIS - Ensure that our global teams are working together and following consistent procedures and practices. Qualifications: Skills Required: RECRUITERS MUST RUN CHECKLIST 1 - 1 to 5 years practical experience in Production support or similar role. - Working knowledge of UNIX/LINUX operating system, Any scripting language (E.g., Shell Scripting, Python, Perl,or JavaScript ) and a Relational database (E.g., Sybase, DB2, SQL, Postgres and so on) <--- PREFERS JAVA - Experience in troubleshooting Application Issues and Managing Incidents Be able to do queries on the database. Any flavor of Unix is good be able to travel through the unix systems. Must have Python - Excellent and confident communicator to manage high-pressure environment Skills Desired: - Bachelors Degree in Computer Science, or an engineering field - Prior Financial Industry experience is desirable. - Familiarity with SRE principles and practices, such as service level indicators (SLIs), service level objectives (SLOs), error budgets, incident management, postmortems, and blameless culture. - Exposure to modern Observability Tooling such as Prometheus, Grafana, Kubernetes, Docker, Ansible etc. - Knowledge of ITIL Principles, SDLC, and Agile development is desired - Experience in Cloud / Distributed computing technology or certification is a plus Root cause analysis is useful to have. Good to have. Keywords: information technology green card Utah HIRING NOW for Infrastructure Production support Specialist | (Hybrid) | USC,GC [email protected] |
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| Tue Oct 29 03:55:00 UTC 2024 |