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Remote Role: Urgent need Looking for ServiceNow Consultant in US. at Remote, Remote, USA
Email: [email protected]
From:

Sridhar,

StellarIT Solutions

[email protected]

Reply to:   [email protected]

Our Fortune 500 client is looking for a ServiceNow Consultant on their project based out of 

US.

Job Title:
ServiceNow Consultant

Remote role

Duration: Long term

Job Description:

8+ years related work experience in an application/production support role.

Specialized Knowledge & Skills

Provide two tier support to applications, provide assistance to all end users, identify and resolve issues in production.

Maintain schedule jobs and perform troubleshoot on processes and resolve all issues.

Provide training to various new employees and assist with expert knowledge on production processes.

Document all production applications and resolve all application issues and answer all requests.

Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.

Participate in periodic meetings and maintain all applications for productions and plan appropriate various strategies.

Experience of supporting complex, multi-module, custom applications.

Experienced in troubleshooting and root-cause analysis.

Understanding of database principals and extensive hands-on experience with SQL.

Working knowledge of UNIX and networking, experience with Java based applications.

Knowledge of Operating Systems, Middleware, DB, Webservers.

Incident, Change, and Problem Management experience.

ITIL Foundation Certification (Preferred.)

Experience with ITSM Tools (Service Now, Remedy or other ticketing tools.)

Command Center experience, or experience of managing major incident events, is desirable.

Must be willing to provide on call support on a rotation basis for 24x7 support. When on call, requires off hour and weekend support.

Please send your updated Word format resume along with your best contact details to [email protected] or call me at 240-774-0178.                               

Stellar IT Solutions is a Global IT Solution provider headquartered in Rockville, MD with operations in the US and India. Stellar IT Solutions has over 15 years of IT and consulting experience in giving cost-effective solutions to many Fortune 500 companies

Keywords: database information technology Maryland
Remote Role: Urgent need Looking for ServiceNow Consultant in US.
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Tue Oct 29 21:52:00 UTC 2024

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