| URGENT :: Senior SaaS Security Solutions at Remote, Remote, USA |
| Email: [email protected] |
| From: Vaibhav Raghuvanshi, TEK Inspirations [email protected] Reply to: [email protected] Hi, Hope you are doing great!!! Please share suitable profile and mention JOB. Job Description - Title- Senior SaaS Security Solutions The products are "Email.Cloud" and "Secure Messaging Gateway" . Project for a 5 months resident for a large US financial banking company. This person needs to know the above products proficiently and be able to handle VP level discussions on how to get more out of the product. Both are Security SaaS solutions. So, the candidate would have to have good project management and communication skills. This is more a role of gather customer requirements, interpreting them and directing the Saas provide to execute them and report on them. Some of the other requirements would be: Optimize IT Operations: Advise and contribute to technical projects Participate in the planning and execution of any upgrades, deployments, patches or disaster recovery testing Perform configuration and environment reviews Assist with production planning to minimize risk to the operating environment and Symantec product Assist with planning, support and evaluations for new features and functionalities within the Symantec product Provide technical detail and actively participate in the account-planning process and in quarterly business reviews to assess program's status and strategic direction relative to the Customer's business objectives Stabilize IT Infrastructure: Identify technical issues encountered with the Symantec product Monitor and manage escalated issues and serve as the single technical point of contact for escalations Provide monitoring and incident response during non-routine activities Assist in the identification and implementation of best practice processes and procedures for installation, configuration and utilization of the Symantec product in a supported environment Provide informal knowledge transfer to Customer staff who covers the management and maintenance of the Symantec product Expedited Response: Provide proactive and reactive advice on issues regarding upgrades, patches and updates Provide response or clarification for any relevant Symantec product-related questions in the course of daily operations Coordinate with Symantec technical support to resolve product issue escalations to assist in faster resolution and reduce unplanned downtime Assist in troubleshooting and providing technical details for probable cause analysis of break/fix issues encountered Regards, Vaibhav Keywords: information technology URGENT :: Senior SaaS Security Solutions [email protected] |
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| Wed Oct 30 06:19:00 UTC 2024 |