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Product Support Analysis - Help desk at Remote, Remote, USA

Email: shrasti@vyzeinc.com

https://jobs.nvoids.com/job_details.jsp?id=1891076&uid= From: shrasti singh, vyzeinc shrasti@vyzeinc.com Reply to:   shrasti@vyzeinc.com Job Description - Need locals State of TX Product Support Analysis/ Help desk Hybrid- Austin, TX  Any Visa  Skype JD EXPERIENCE- Required Qualification Skills:     4 Years: Help desk / service desk services.     4 Years: Help desk software (e.g. ticketing systems, knowledge bases).     4 Years: Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.).     4 Years: High-level knowledge of information technology systems and best practices.     4 Years: Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio).     4 Years: Working with SharePoint Lists.     4 Years: Strong customer service orientation, with patience and empathy for frustrated or confused users.     4 Years: Call handling. Preferred Qualification/Skills:     2 Years: Remedy / BMC Helix. Keywords: Texas Product Support Analysis - Help desk shrasti@vyzeinc.com https://jobs.nvoids.com/job_details.jsp?id=1891076&uid=

shrasti@vyzeinc.com View All

07:58 PM 30-Oct-24

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Location: Austin, Texas