| Position IT Help Desk. Houston, TX. 100% Onsite at Houston, Texas, USA |
| Email: [email protected] |
| Hi, I am Yousuf from Global One Data Inc. I am working on below mentioned role for one of my clients. Kindly go through the requirement details and share suitable profiles at your earliest convenience. Position IT Help Desk Location Houston, TX. 100% Onsite Experience: 5 Years Project description Desktop Services is requesting one contractor position in the Huston market to support daily desktop technical support and clinic acquisitions. This contractor position will help temporarily fill an open position in the area along with staffing shortage, the ongoing clinic projects, necessitate quickly identifying resources to support these activities in addition to support for existing daily operations and continued operational support for clinics once acquired. As a Tech Support Analyst, you would work as a part of a dynamic team involved with hardware installation, and issue resolution to internal and external customers which may include users of all types and skill levels. Responsibilities Assist with new hires and acquisitions. Follow all escalation procedures according to the service level agreement Use a remote control tool to assist end users when needed Provide an accurate record of each call in the incident management tracking tool Anticipate customer needs and proactively identify solutions Plan, prioritize, organize, and complete work to meet established objectives Skills Must have ITIL Service Desk, ITSM Hardware Deploy and Maintenance Troubleshoot Driving license and own vehicle Nice to have Communication skills with non-IT People Ability to work autonomously. Thanks and regards, Mohammed Yousuf US IT Technical Recruiter Phone: 956-253-9110 Email: [email protected] Global One Data Inc. -- Keywords: access management information technology golang Texas Position IT Help Desk. Houston, TX. 100% Onsite [email protected] |
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| Wed Oct 30 21:26:00 UTC 2024 |