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Need- Reporting System Senior Support Engineer- REMOTE at Remote, Remote, USA
Email: [email protected]
From:

Sriparna Mohanty,

Vyze Inc

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing great.

Kindly go  through the below job description and share me your consultants updated profile:

Job Description -

Job Title: Reporting System Senior Support Engineer ( Remote )

Location: REMOTE

Work Auth.: USC, GC 

Duration: 5 Months +

Mode Of Interview: Skype 

Client: NYC OTI

Job Description:   

In this role, you will:

Collaborate with the Senior Tech Lead and development team to provide technical expertise and troubleshooting assistance.

Analyze and resolve complex technical issues that may arise during development, testing, and deployment.

Assist with the configuration and integration of COTS (Commercial Off-The-Shelf) solutions.

Document technical processes and procedures. Maintain a deep understanding of the project scope and goals to proactively identify potential roadblocks. Provide ongoing technical support to the development team and stakeholders.

SCOPE OF SERVICES  

Ensure successful technology delivery and reliability of citywide Client Business Diversity Software solution.

Collaborate with the Senior Tech Lead and development team to provide technical expertise and troubleshooting assistance.

Analyze and resolve complex technical issues that may arise during development, testing, and deployment.

Assist with the configuration and integration of COTS (Commercial Off-The-Shelf) solutions.

Document technical processes and procedures.

Maintain a deep understanding of the project scope and goals to proactively identify potential roadblocks.

Provide ongoing technical support to the development team and stakeholders.

Design and implement a comprehensive solution leveraging both custom development and COTS solutions as appropriate.

Be hands-on as needed writing code, configuring COTS solutions, creating architecture diagrams, building automation pipelines, building integrations, submitting technical requests such as build of materials, firewall rule changes, security changes, etc.

Ensure adherence to legal, technological, and operational standards throughout the project.

Troubleshoot complex technical issues and ensure system stability.

Collaborate effectively with stakeholders (business and technical) to define project goals, scope, and potential risks.

Work closely with OTI's Cyber Command unit to ensure security compliance throughout the development lifecycle.

MANDATORY SKILLS/EXPERIENCE 

Technical Expertise:

Bachelors degree in computer science or a related field.

Minimum of 8 years of experience in software development, technical architecture, and technical leadership.

Experience with cloud-based SaaS solutions (Dynamics, Salesforce, ServiceNow, B2G NOW)

Hands-on experience using at least one major programming language (Java, Python, C#, C++, JavaScript, Go)

Strong understanding of Cloud-based architecture, with hands-on experience using Azure, or AWS

Demonstrated knowledge of software development methodologies (Agile, Scrum, Kanban, SAFe preferred).

Strong analytical, troubleshooting, and problem-solving skills. 

DevOps

Strong understanding and hands-on experience using DevOps toolsets (Azure DevOps, Jenkins, JIRA).

Demonstrated experience build automated build pipelines. 

Communication and Collaboration:

Excellent verbal and written communication skills.

Ability to build and maintain effective working relationships with all stakeholders.

Strong interpersonal skills. 

Project Management and Organization:

Ability to plan, organize, and manage multiple projects simultaneously.

Ability to work independently and as part of a team. 

Desirable skills/experience: 

Business Acumen:

Demonstrated experience in analyzing and interpreting policies and procedures.

Ability to work with cross-functional teams (architects, developers, engineers, domain experts) to document non-functional requirements.

Solid attention to detail.

Strong conflict resolution and negotiation skills. 

Business Diversity Software:

Knowledge of B2GNOW software or like solution.

Thanks and Regards.

Sriparna Mohanty

Technical Recruiter

Vyze INC (An E- VerifiedCompany)

24718 Tribe Square #306, Dulles, VA 20166

www.vyzeinc.com

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Need- Reporting System Senior Support Engineer- REMOTE
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Thu Oct 31 03:36:00 UTC 2024

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