| ServiceNow Business Analyst at Dallas, Texas, USA |
| Email: [email protected] |
| Hi, Job Title : ServiceNow Business Analyst Location : Dallas, TX (Onsite) Contract Job Description The role of ServiceNow Solution Architect is responsible for bridging the gap between business objectives and technological solutions. Engage with business stakeholders to gather business requirements for IT systems, IT integration and process automation. Required 10+ years of experience in Business Analyst in Telecom domain At least 5+ implementation experience of Order Management ServiceNow experience is preferred Roles and responsibilities Gather and analyze business requirements and work with other analysts and systems architects to define innovative system solutions Manage Stakeholder Communication Drive and manage Process Improvement Create & maintain documentation Perform high level impact assessment on requirement and Data Analysis Write user stories with acceptance criteria with supporting technical & business descriptions Good understanding of BSS & OSS domain. Good understanding of Order Management domain (COM & SOM) Good knowledge of UML preferred Understanding of Rest and SOAP based Web services. Good understanding of Wireframes. Good understanding of JIRA. Identify dependencies on external systems and manage them across other IT departments. Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices Works with the project manager/project coordinator, to define and clarify the requirements for the software to deliver against business objectives. Functionally design the software or reports against the client requirements. Produce schedules and ad-hoc information requests to user's satisfaction. Automate report requests wherever possible. Tests the application to ensure it meets the required needs. Support the implementation and roll out of the finalized product. Be able to guide a development team Groom the product backlog and actively participate in various scrum ceremonies Prioritize business requirements and keep business satisfied with the prioritization Take ownership of Projects/Requirements, contribute actively in coordination with business and transversal teams Discuss with business stakeholders and take initial request to a level of maturity from which the development team can pick it up. At times, troubleshoot issues faced by end users. Provide innovate solutions to real life business problems. Strong customer focus, ability to work independently in a fast-paced environment and ability to learn new business and IT trends.i Articulate, organized, detail-oriented and able to multi-task in a dynamic, fast-changing environment. Proven track record of building and nurturing strong business relationships with diverse stakeholders and business users. Knowledge, skills and attributes: Strong communication and organisational skills Ability to effectively deal with stakeholders in challenging situations. Ability to navigate through complexity and ambiguity Strong understanding of system architecture, design, and delivery of ServiceNow Platform Understanding of regulatory requirements and organisational standards including security Knowledge of the system design life cycle models Ability to design systems compatible with cloud computing architectures and selection of components Ability to design and select system components Planning and decision-making skills Good verbal and written communication skills Ability to use a variety of design tools Ability to problem-solve and apply critical thinking Maxwell Technical Recruiter, Email: [email protected] Website: https://spartantechinc.com Phone: 904-454-4580 Ext no : 408 Keywords: active directory information technology Texas |
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| Fri Nov 01 22:56:00 UTC 2024 |