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Content Creator or content writer at Remote, Remote, USA
Email: [email protected]
From:

Gaurav Nain,

sibitalent.com

[email protected]

Reply to:   [email protected]

Job Title

-  Content Creator for Software Adoption

Visa ::

   USC/GC

Location ::
    Hybrid Role, Greenville, SC

Experience ::

5+ years

Note:-  

Need local profile

Description:-

Position: Content Creator for Software Adoption

We are seeking a candidate with a background in computer science or marketing, ideally with a related minor or equivalent combination of education and experience. The role requires strong skills in software content creation and exceptional communication abilities.

Adoption Content Coordinator ensures that users get the value of the EUX services by improving the performance of their usage. This role will involve the creation materials and communications to support initiatives that are being driven by the IT group. Examples include presentations, web pages, graphics, etc., intended to provide awareness to employees about upcoming and ongoing changes and updates. Examples of this may be upgrades to systems and software, new process, policies and other things affecting the employee base.

Key Expected Achievements:

Responsible for aiding in the creation of the adoption kits related to EUX projects and operational activities

Work closely with Adoption Leaders to understand user impact, requirements and timelines to reflect a continuous Adoption through SharePoint sites

Coordinate with the zones to build the operational topic deliverables that can be used at a local level

Coordinate translations globally for all materials related to the SharePoint site, global newsletter and Evergreen of the M365 tools

Contributes to the "Shift Left" approach (Knowledge management and sharing) and the improvement of usage of EUX services by managing Knowledge Articles, Service Catalog and Michelin Social Media updates (or supervise them when outsourced)

Identify and mitigate and risks associated with change management effort in collaboration with project teams

Leads the coordination and development within the IT Services Catalog for the end user (globally)

Works on upcoming Adoption operation activity as needed

Editing and proofreading activity

Seek and develop new ways to communicate and train on Information Systems topics

Create or assist with the creation of Information Systems support documentation, informational presentations and online support documents

Qualifications:

Must Haves

1. Bachelors degree in Computer/Information Systems, Communications, Marketing or related field requiredwith at least 2 years experience working with a global diverse team.

2. Proficiency in the M365 tools, such as Excel, PowerPoint, SharePoint and M365 tools and Adobe

3. Develop and deliver high quality verbal and written content, including the ability to communicate at multiple levels with clarity

Pluses (important to have to be fully successful in the role)

1. Working in a global team building content for SharePoint sites, regular update kits, etc.

2. Working with a diverse team to be sure global translations are done for the regular SharePoint updates

3. Ability to work effectively both independently / autonomously and collaboratively as part of a team

4. Must have strong follow up, documentation, process guided and attention to detail

5. Good organizational skills and ability to work through set processes

6. Proven ability to troubleshoot and work through complex IT topics involving multiple group

Keywords: information technology green card South Carolina
Content Creator or content writer
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Mon Nov 04 22:58:00 UTC 2024

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Location: Greenville, South Carolina