| HCL - GxP Project Manager, Bridgewater, NJ - Remote at Bridgewater, New York, USA |
| Email: [email protected] |
| SR Number CLOU/CLOU/2024/2528012 Job Description (Posting). Experience in GxP Project Management Experience in GxP Data Migration, Previous experience with Veeva or laboratory solutions in pharma (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets & esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations /L3 level support and doing incident & problem management (6.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives. Experience 7-8 Years Qualification B-Tech Skill (Primary): Tools and Standards (ERS)-Service Management Tools-ITSM Tools Buy Rate Vendor $55 C2C Other Requirement Remote. Preferred - Bridgewater, NJ Thanks and Regards, Ankush Verma | Lead Recruiter Office: 732 485 0000 - 9086 Direct: 209-260-5752 Email: ankush@ cygnuspro.com Cygnus Professional Inc. https://www.linkedin.com/in/ankush-verma-7a1818b2/ Keywords: New Jersey HCL - GxP Project Manager, Bridgewater, NJ - Remote [email protected] |
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| Tue Nov 05 00:14:00 UTC 2024 |