| Help Desk Analyst II at Remote, Remote, USA |
| Email: [email protected] |
| From: rajkumar, NITYA Software Solutions Inc. [email protected] Reply to: [email protected] Hi, I hope you are doing well. I am Raj from NITYA Software Solutions Inc. I've included below the job description, please let me know if you are interested, and reply with one updated resume, which I've expected. Role: Help Desk Analyst II Accurately process customer applications, ensuring all data is correct and up to date. Maintain detailed and accurate customer records, ensuring all information is accessible and well-organized. Resolve customer inquiries promptly and professionally, ensuring customer satisfaction. Troubleshoot technical issues using Microsoft Intune and other relevant technologies. Utilize ServiceNow platform for effective ticketing and customer communication. Perform imaging tasks as needed for system setup and configuration. Deploy and configure various technologies including Android, Cisco, Citrix, and more. Provide helpdesk support, assisting customers with hardware and software issues. Manage Active Directory for user account creation, deletion, and modification. Ensure all Apple and Windows devices in the organization are correctly configured and maintained. Thank you, Rajkumar EMAIL ID:[email protected] NITYA Software Solutions Inc. Keywords: access management Idaho Help Desk Analyst II [email protected] |
| [email protected] View all |
| Tue Nov 05 00:37:00 UTC 2024 |