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Monitoring and Management Manager (RMM) at Bedford, Massachusetts, USA
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ashutosh parashar,

vyzeinc

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Job Description -

Position: Monitoring and Management Manager (RMM)

Duration: 6 Months C2H

Location: Bedford, MA | Onsite | **This role requires hybrid on-site work in Bedford, MA, three days/week!

Note: The candidate should have completed long-term projects in their career; candidates with short-term projects will not be considered for this role by the client. Additionally, an active LinkedIn profile is required.

Qualifications

Bachelor's degree in computer science or 10+ years of related IT experience

5+ years of IT support team management experience

5+ years in AWS/Azure cloud management, O365, PowerShell, and data center systems

5+ years experience in NOC Support, ITaaS, Cloud and Managed Services Experience

Any additional experience in Incident Management/Policy Development, Server Support/Hardware, Disaster Recovery, Risk Mitigation, Cybersecurity

Responsibilities:

Proven experience in building and managing both onsite and virtual technical support teams.

Strong sense of urgency on all client events and ability to meet F-T-F with customer(s) on regular basis

Ensure the efficient utilization of technical resources.

Ensure change management practices conform to clients organization standards

Display exceptional written and in-person communications.

Experience in IT infrastructure planning, development, implementation, and support to include Sales Support for RFP responses.

Analyze existing operations, team members, and make recommendations/changes to improve and grow with the business.

Keywords: information technology Massachusetts
Monitoring and Management Manager (RMM)
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Tue Nov 05 04:25:00 UTC 2024

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Location: Bedford, Massachusetts