| Salesforce Admin-New York City, New York-Onsite at York, New York, USA |
| Email: [email protected] |
| From: Gulshan, Stellent IT [email protected] Reply to: [email protected] Salesforce Admin New York City, New York-Onsite Phone+ Skype 6+Month Job Description Salesforce Administrator - essential for managing and optimizing the Salesforce platform within an organization. Also responsible for supporting end-users in their use of Salesforce, troubleshooting issues, and helping to ensure the platform meets the business needs. 1. User Support & Troubleshooting : o Act as primary point of contact for Salesforce-related issues and requests from users. o Diagnose, troubleshoot, and resolve issues in a timely manner, ensuring minimal disruption to users. o Log, track and document issues and resolutions using JIRA 2. User Management: o Create and manage user accounts, roles, and permissions. o Provide support and training to users to ensure effective use of Salesforce. 3. System Configuration: o Customize Salesforce to meet business requirements, including creating custom objects, fields, triggers, validations and workflows. o Implement and manage Salesforce features and functionalities. 4. Data Management: o Ensure data integrity and security by managing data imports, exports, and backups. o Perform regular data audits and cleanups. 5. Reporting and Dashboards: o Develop and maintain reports and dashboards to provide actionable insights. o Analyze data to support business decision-making. 6. Collaboration & Communication: o Collaborate with Salesforce developers for advanced troubleshooting or customization requests. o Regularly communicate with stakeholders on support trends, user satisfaction and system updates 5+ Years experience. Light development work is a plus Keywords: information technology Salesforce Admin-New York City, New York-Onsite [email protected] |
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| Tue Nov 05 21:31:00 UTC 2024 |