| Production Support Analyst (linkedin) at Remote, Remote, USA |
| Email: [email protected] |
| From: Kuldeep Sharma, VizonInc [email protected] Reply to: [email protected] Job Description - Production Support Analyst (linkedin) Hybrid- New York City Metropolitan Area USC/GC Mortgage Job Description: Candidate must have Foreign Exchange Knowledge. Market Operations is globally responsible for the stability and daily IT operations for all financial trading applications for our Partners and associated entities. This position performs a Level 2 (L2) application support role for Cantors Equities Algorithmic trading platform, Our Partners electronic and hybrid platforms and IT Service Management (Incident, Problem, Change, and associated governance routines). Responsibilities: Monitoring for and responding to technical platform and trade failures Manage communication for internal/external clients providing succinct, proactive updates and setting expectations through to resolution Technical Troubleshooting (Analyzing application log files, FIX logs, environmental issues, client connectivity issues) Scheduled Job support, monitoring, and configuration of scheduled jobs using Autosys and Cron Environmental monitoring/alerting configuration (servers, application components, market data) using Microfocus OpsBridge (formerly HP Openview) / Sitescope Performing new software upgrades (releasing code to the environment, performing post release health checks, ) Building tools, automating processes, etc Requirements/Skills: Operating Systems: Unix/Linux, Windows Problem solving / Advanced Troubleshooting Multi-tasking and prioritisation. Excellent verbal, written and in-person communication ability to understand a business user and translate Experience with scripting languages such as Python, Unix Shell, Perl Experience with external connectivity / basic networking concepts Equities, Fixed Income and/or Foreign Exchange knowledge strongly required. Experience with Source Code Repositories (Git, Perforce, ) and Software Release concepts and tools strongly preferred DB/SQL is a plus JIRA service desk desirable. Server administration desirable. Knowledge of FIX protocol is a plus Keywords: database information technology hewlett packard green card Production Support Analyst (linkedin) [email protected] |
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| Wed Nov 06 04:28:00 UTC 2024 |