| Genesys Reporting Expert at Chicago, Illinois, USA |
| Email: [email protected] |
| From: shrasti singh, vyzeinc [email protected] Reply to: [email protected] Job Description - Job Title: Genesys Reporting Expert Location: Chicago, IL (Onsite) Contract Duration: 6 months, with potential for extension Job Description: We are seeking a Genesys Reporting Expert with 3-5 years of experience to join our team in Chicago, IL. The ideal candidate will have hands-on experience with Genesys reporting, as well as a background in supporting Cisco to Avaya migrations. This role requires strong analytical skills to assess reporting requirements and identify gaps in transitioning from Cisco to Genesys systems. Qualifications: 3-5 years of experience in Genesys reporting. Proven experience in assessing reporting requirements and gaps during telecommunication system migrations. Experience with Cisco and Avaya systems, with a focus on supporting migration activities. Strong analytical skills and ability to communicate effectively with both technical and business teams. Ability to work onsite in Chicago. Responsibilities: Assess and analyze reporting gaps during the migration from Cisco to Genesys. Collaborate closely with business stakeholders to identify and define Genesys reporting requirements. Provide ongoing support and guidance during the Cisco to Avaya migration process. Develop and implement reporting solutions in Genesys to align with business needs. Document processes and ensure clear communication of migration progress and challenges. Keywords: Illinois Genesys Reporting Expert [email protected] |
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| Thu Nov 07 03:46:00 UTC 2024 |