| Urgent Require _ ServiceNow Business Analyst_ Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: mohit, Spar [email protected] Reply to: [email protected] Hello; Business Analyst Job Location:- Remote Long Term Mandatory Skill Sets:- 6+ years of experience in business analysis, quality auditing. Strong analytical skills with a focus on quality assurance and process improvement. Excellent communication and interpersonal skills for coordinating with various teams. An understanding of Active Directory and Exchange - Mandatory Experience working in ServiceNow ITSM. Key Responsibilities: Conduct thorough quality checks and audits on account management processes. Ensure compliance with internal standards and external regulatory requirements. Identify discrepancies or inefficiencies and recommend corrective actions. Analyze current account management workflows to identify opportunities for improvement. Collaborate with different teams to streamline processes, improve service delivery, and enhance client satisfaction. Document business requirements and help implement process improvements or new initiatives. Coordinate with different teams to address the needs and resolve issues efficiently. Analyze data to track performance and provide insights for decision-making. Prepare regular reports to summarize findings and present to leadership. Maintain accurate records of audits, processes, and outcomes for future reference. Proactively identify process gaps and suggest improvements to enhance the efficiency of account management. Ability to work with people within multiple business and IT Keywords: information technology Urgent Require _ ServiceNow Business Analyst_ Remote [email protected] |
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| Thu Nov 07 19:27:00 UTC 2024 |