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Production Technician with Mac Experience // Carpentaria, CA at Remote, Remote, USA
Email: [email protected]
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Job title          :Production Technician with Mac Experience

Location        :Carpentaria, CA (100% on-site) 

The production technician provides essential support to the course creation process
for Learning, whose on-line courses reach millions of members each year, Media Production and Editorial Production.  This role is part of a global team which provides break/fix response and fulfills requests for instructions and editors in a mixed

Macintosh and Windows environment.

 General Responsibilities 

Manage
access and software requests, perform desk-side troubleshooting, imaging, scheduling and set ups for recording and post production operations.   

Participate
in projects, manage hardware and software inventory, contribute to the team knowledge base and assist global customers in a follow-the-sun model. 

Responsibilities Recording Operations 

Work
with producers and instructors to solve urgent technical issues during recording.  

Custom-configure
booth equipment to meet course requirements. 

Manage
temporary account creation and deletion for course recordings.  

Responsibilities Post Production Operations

Deploy and maintain post-production endpoints (Macs and PCs). 

Act
as contact for troubleshooting and technical diagnosis.   

Collaborate
with the main Helpdesk to hand off basic computer support requests.   

Proactively
report trends and incidents affecting multiple users.    

Key Qualifications: 

1+
year in a media production or technical environment. 

2+
years in a coordinator or operations role. 

Knowledge
of MacOS, Windows and networking. 

Hardware
and software troubleshooting skills. 

Experience
with Microsoft Office, Google Suite, other desktop software. 

Attention
to detail and excellent follow through.  

Preferred Qualifications 

Experience
building trusted relationships with partners/stakeholders. 

Excellent
written and verbal communication skills. 

Ability
to communicate effectively about operational challenges. 

Proven ability to prioritize and juggle multiple issues under pressure 

Akash                            

KrushSols USA

Email : [email protected]

+1 229-469-1439

KrushSols.com

Keywords: California
Production Technician with Mac Experience // Carpentaria, CA
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Thu Nov 07 20:40:00 UTC 2024

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