| Urgent Role - 100% Interview || Major Incident Analyst || Hybrid Fort Worth, Texas at Worth, Illinois, USA |
| Email: [email protected] |
| Urgent Role - 100% Interview Position: Major Incident Analyst Location: Hybrid Fort Worth, Texas Duration: 6 months, could extend but will likely convert to permanent Rate:$55/hr. Visa: NO CPT H1B MOI: Skype About the job Overview - The Major Incident Analyst is responsible for all aspects of the Incident Management (IM) process while working as part of a team to restore service as quickly as possible during a Major Incident. Specifically, the Major Incident Analyst will manage the IM processes during Major Incidents, which includes driving technical teams towards resolution, communicating status, and working to capture lessons learned for Post Incident Review. Required Qualification & Experience Bachelors degree in Business, Computer Science, Information Management Systems, or closely related field or an equivalent combination of education and/or directly related work experience. Three years of Information Technology experience in a related area (such as second- and third-level service desk, network, server, database, telephony, middleware or server support). Two years of experience coordinating major incidents, changes or problem management preferred. General technical knowledge and related competencies of distributed information systems technologies (i.e., AWS, EC2, CloudWatch, UNIX and Windows operating systems, WebSphere Application Server, Oracle Database, MQSeries, Web Application Infrastructure (WAI), Performance, Storage, etc.) and applications operating in the National IT environment. General knowledge of IT and interdependencies in a large scale, enterprise-wide complex operation. Preferred certifications include: ITIL Foundations Certification High Level of Communication Skills to drive for results, navigate discussions, and acquire needed technical support information for our customers. Effective interpersonal skills to build and maintain strong partnerships with technical managers and staff, application developers and strong working relationships with stakeholders. Experience navigating ITSM (ServiceNow), AWS CloudWatch, and APM (Dynatrace). Thanks & Regards, Pramod Nayak || Tekinspirations : [email protected] Phone: 571-463-1211 Hangout :[email protected] Keywords: information technology Urgent Role - 100% Interview || Major Incident Analyst || Hybrid Fort Worth, Texas [email protected] |
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| Fri Nov 08 01:16:00 UTC 2024 |