| UCCE Engineer _RTP, NC or Texas at Remote, Remote, USA |
| Email: [email protected] |
| From: Jessica, Siriinfo [email protected] Reply to: [email protected] Greetings, We have the below requirement with our client. Kindly go through the JD below and let me know your interest UCCE Engineer US (RTP, NC or Texas) Duration : Contract Job Description : In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). Good understanding of Cisco UCCE Architecture, deployment models and components. Hands on experience in Cisco UCCE Call flow scripts. Good knowledge and hands on experience in Cisco CVP Scripting. Good hands on experience in CVP Micro app and knowledge in VXML application. Good hands on experience in VXML Gateway configuration and troubleshooting. Knowledge in Cisco Unified Intelligence Center Reporting (CUIC). Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC) Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction. Excellent written and verbal communication, interpersonal and presentation skills. Proven planning, prioritization, and organization skills ITIL Foundation level knowledge Submission Format : Full Name Mobile and Home Phone No Email ID US work authorization/ Visa validity Current Location Willing to Relocate / Travel (Yes/No) Currently on a project Interview Time slots Availability for Project Expertise & Skills Sets Total Relevant Experience Education & University Name with year & Specialization Prior work experience with TCS (Y/N) If Yes - BA ID & Employer Name while working with TCS LinkedIn id Rate Best Regards, Jessica(Bhargavi Jalthar)|Sr Technical Recruiter| Email: [email protected] Keywords: business analyst golang Idaho North Carolina UCCE Engineer _RTP, NC or Texas [email protected] |
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| Fri Nov 08 01:20:00 UTC 2024 |