| Network Engineer - Genesys Voice - PA - Hybrid - EST CANDIDATES ONLY at Remote, Remote, USA |
| Email: [email protected] |
| From: jyoti, kpg99 [email protected] Reply to: [email protected] Network Engineer Genesys Voice Philadelphia, PA - Hybrid Position Responsibilities include: Genesys Pure connect on prem and Cloud Minimum skills and experience: 6+ years experience in IT, with 5 years Genesys Pure Connect/Genesys Cloud Client Teams experience preferred Installation\\Preparation of environment, Hardware & Software Requirements Configuration and Customization of system components. Interaction Marquee Dashboard Interaction Attendant IVR Tree, Profile, Schedule, Design Interaction Dialer for Campaigns Interaction Tracker Call scripter knowledge would be a plus. Interaction Recorder Interaction Connect Support of Call Center Agents Training on how to use the system Adding agents and authorizations Installation, configuration Systems Administration of Internal Company and Configuring IP Telephony (VOIP) to interact with Genesys server/Genesys Cloud Configuring Domain Name Server (DNS), DHCP, Active Directory, and Security Work in Exchange mail server Interaction Designer (Handlers) knowledge 5K Ribbons Keywords: information technology Pennsylvania Network Engineer - Genesys Voice - PA - Hybrid - EST CANDIDATES ONLY [email protected] |
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| Fri Nov 08 20:38:00 UTC 2024 |