| it support analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: viswatejalakshmi, diasoftwaresolutions.com [email protected] Reply to: [email protected] Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! I am reaching out about an exciting Direct client opportunity with one of our clients. Can you please review the requirements and let me know if you are interested in this position Job ID# 750811 Role: DBHDD - IT Technical Support Specialist Work Location: (Hybrid) Allen Building, Milledgeville 31062 Agency Interview Type: Web Cam Interview Only Duration of the Project: 6 Months Complete Description: IT Technical Support Specialist This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth. Objectives of this role Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Enable faster and smarter business processes and employee productivity Research and evaluate emerging technologies, hardware, and software Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft and Adobe. Responsibilities Install, configure, and support workstation software, hardware, printers, and phones Analyse staff needs, identify vulnerabilities, and boost efficiency and accuracy Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly Implement applications and software upgrades and troubleshoot any performance issues Train employees in using software and hardware, and provide technical support when needed Required skills and qualifications Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc. Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc. Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros. History of working in an Active Directory domain environment Proficient at software installs and troubleshooting Some networking knowledge, along with the ability to troubleshoot network issues from the command line. Keywords: access management information technology microsoft Idaho it support analyst [email protected] |
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| Fri Nov 08 20:50:00 UTC 2024 |