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Desktop Support Engineer, Hybrid(Houston, Tx) at Houston, Texas, USA
Email: [email protected]
From:

sarfaraz,

convextech Inc

[email protected]

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Hi

Hope you are doing good.!!

Please let me know if you are interested in the position

Title: Desktop Support Engineer

Location:Hybrid(Houston, Tx)

Duration: 6 months contract

Visa Restrictions: No H1b/CPT

Job Description:

Responsibilities:

Provide on-site technical support for desktop computers, laptops, printers, and other peripherals

Install, configure, and maintain operating systems, software applications, and hardware components

Troubleshoot and resolve hardware, software, and network issues in a timely manner

Assist with the setup and deployment of new equipment and technology

Perform regular maintenance and updates to ensure optimal performance of IT systems

Document and track all support requests and resolutions using a ticketing system

Collaborate with other IT team members to address complex technical issues

Provide training and guidance to end-users on best practices and IT policies

Ensure compliance with company IT policies and security protocols

Develop and leverage application centric Key Performance Indicators (KPIs) to identify inefficiencies, streamline processes, and drive informed decisions offer an outstanding customer experience to all employees

Required Experience:

Familiarity with PowerShell or similar scripting languages

Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator)

Experience with project management

Thanks and Regards

Sarfaraz Khan

US IT Recruiter | Convex Tech In

Email: 
[email protected]

Keywords: information technology Texas
Desktop Support Engineer, Hybrid(Houston, Tx)
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Sat Nov 09 03:41:00 UTC 2024

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