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Salesforce Admin at Concord, California, USA
Email: [email protected]
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Hi,
I hope youre doing well!!

MomentoUSA is a dynamic, fast-growing company committed to delivering cutting-edge technology solutions to our clients. We are seeking a Salesforce Administrator to join our growing team and help optimize our Salesforce platform for efficiency and performance. If you're passionate about Salesforce, data management, and providing outstanding customer service, we want to hear from you!

Job Title: Salesforce Administrator
Location: Concord, CA (On-site)
Job Type: Long-term contract

Qualifications:
Certifications (Required):
oSalesforce Certified Administrator
oSalesforce Certified Advanced Administrator
oSalesforce Platform App Builder
oAt least one Salesforce Consultant certification in Sales Cloud or Service Cloud

Experience:
oMinimum of 5 years of hands-on experience as a Salesforce Administrator in complex environments.
oExtensive experience with Salesforce Knowledge, including configuration and management.
oProven expertise in implementing and managing Omni-Channel routing in voice, chat, and email-to-case environments.
oExperience with Messaging for Web.
oFamiliarity with Vonage Contact Center or similar telephony platforms is highly desirable.
oFamiliarity with Flosum or similar Salesforce DevOps tools is a plus.

Technical Skills:
oProficient in Salesforce declarative development tools:
Flow Builder
Validation Rules
Lightning App Builder

oStrong understanding of Entitlements, Milestones, and Escalation Rules.
oHands-on experience with Salesforce Einstein tools relevant to service operations:
Einstein Next Best Action
Einstein Prediction Builder
Einstein Opportunity Scoring
Einstein Case Classification

oKnowledge of Salesforce security features and best practices, including Salesforce Shield.

Data Management:
oExpertise in data modeling, data migration, and maintaining data integrity within Salesforce.
oFamiliarity with data loading tools and techniques for large data sets.

Industry Experience:
oExperience in the financial services industry is highly desirable.
oUnderstanding of compliance requirements specific to financial institutions.

E: [email protected]

Hasheem Himmati, 440 Benigno Blvd. 2nd floor, Bellmawr, NJ 08031, United States

Keywords: information technology California New Jersey
Salesforce Admin
[email protected]
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Sat Nov 09 03:58:00 UTC 2024

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Location: Concord, California