Urgent requirement Jira ITSM Administrator || Remote at Remote, Remote, USA |
Email: prince@adventatech.com |
UID: 376a5650f75f47e88100437ebfddf2e6 From: Prince, Adventatech prince@adventatech.com Reply to: prince@adventatech.com Job Description - Role Description This is a short-term remote contract role for a Jira ITSM Administrator. The Administrator will be responsible for helping the client set up and configure the ITSM function within Jira. Responsibilities include: Setting up Jira ITSM instance Configuring custom user interface for self-service Setting up workflows and automations Creating dashboards and reports Integrating with other systems including Confluence, Exchange, and etc. Training client's technical staff on how to use the system Qualifications Troubleshooting and Technical Support skills Information Technology and System Administration expertise Network Administration knowledge Experience with Jira ITSM or similar IT service management tools Strong analytical and problem-solving skills Excellent communication and collaboration abilities Relevant certifications in ITSM or related fields is a plus Bachelors degree in Information Technology, Computer Science, or related field or equivalent work experience Keywords: information technology Urgent requirement Jira ITSM Administrator || Remote prince@adventatech.com |
prince@adventatech.com View All |
09:02 AM 09-Nov-24 |