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Urgent requirement Jira ITSM Administrator || Remote at Remote, Remote, USA
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Prince,

Adventatech

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Job Description -

Role Description

This is a short-term remote contract role for a Jira ITSM Administrator. The Administrator will be responsible for helping the client set up and configure the ITSM function within Jira. 

Responsibilities include:
Setting up Jira ITSM instance
Configuring custom user interface for self-service
Setting up workflows and automations
Creating dashboards and reports
Integrating with other systems including Confluence, Exchange, and etc. 
Training client's technical staff on how to use the system

Qualifications
Troubleshooting and Technical Support skills
Information Technology and System Administration expertise
Network Administration knowledge
Experience with Jira ITSM or similar IT service management tools
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities
Relevant certifications in ITSM or related fields is a plus
Bachelors degree in Information Technology, Computer Science, or related field or equivalent work experience

Keywords: information technology
Urgent requirement Jira ITSM Administrator || Remote
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Sat Nov 09 09:02:00 UTC 2024

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