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recruiter1klaxon@gmail.com wrote:
Please share resume at Aditya.gupta@q1tech.com

Role: 5G Wireless Network Analyst

Location:

Dallas,TX
(100% Onsite)

Job Type: Contract

Job Description:

Fulfill requests
     for wireless feature changes, program changes, service interruptions,
     cellular services, 3P access requirements, transfers of billing
     responsibility, porting lines to other carriers, etc.

Identifies and
     resolves technical issues in mobile apps on both iOS and Android
     platforms.

Collaborates with
     cross-functional teams to investigate and resolve mobile app problems.

Proficient in
     managing and configuring Intune for mobile devices management (MDM) and
     mobile application management (MAM) solutions for Intune Company Portal
     Experience.

Process orders
     for new Wireless equipment including collecting mailing address and
     ordering/shipping the correct assets based on the employee role.

Perform executive
     support including in-person device set ups, answer questions regarding the
     proper use of equipment, the mobile applications and the Wireless programs in accordance with established policies.

IT Analyst will
     be responsible for researching and refreshing outdated devices providing
     an updated corporate device.

Ensures to
     educate corporate users on the compliance settings to protect corporate
     data on mobile devices.

Troubleshoots
     network connectivity and device functionality to ensure optimal customer
     satisfaction.

Provide customer
     support through Service Requests/Incidents.

Support and
     facilitate incidents towards Return to Service (RTS)

Monitor and
     coordinate to resolve system/application issues

Competencies: 5G Wireless Networks

Keywords: information technology fiveg Texas 
Only USC / GC : 5G Wireless Network Analyst in Dallas,TX - Onsite :: mobile devices management (MDM) and mobile application management (MAM)
recruiter1klaxon@gmail.com

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