| Urgently Looking | Technical Writer: ServiceNow | Saint Louis, MO, Bloomfield CT (Hybrid) | USC, GC & H4-EAD at Bloomfield, Connecticut, USA |
| Email: [email protected] |
| Hello, Hope this email finds you well. This is Azam from Largeton Inc. please check below and let me know your words. Hope to hear from you soon. Technical Writer: ServiceNow Location: Remote Duration: 6 Months Contract Client: Cigna Pay Rate: $40/HR C2C Visa: USC, GC & H4-EAD Old LinkedIn required Personal phone and email required MUST HAVES: 5+ years as a Technical Writer documenting user manual, training guides, and knowledge articles for various audiences ServiceNow Certified System Administrator (minimum requirement per client). Strong understanding of ServiceNow technical elements, such as business rules, client scripts, UI policies, workflows, integrations, and scripting (Looks like they want someone to document their customizations of ServiceNow. The ideal candidate will have a combination of technical writing expertise and a ServiceNow Certified System Administrator certification. Might be a rare combination but we will need at Technical Writer who has documented ServiceNow customizations for large enterprise organizations) Job Summary: We are seeking a skilled Technical Software Analyst with a strong background in ServiceNow Development and Administration to join our team. The ideal candidate will have a combination of technical writing expertise and a ServiceNow Certified System Administrator certification. This role involves working closely with ServiceNow developers, administrators, and stakeholders to create, maintain, and optimize technical and training documentation, ensuring it aligns with the organizations business objectives and technical standards. Key Responsibilities: Collaborate with the ServiceNow development team to understand platform customizations, integrations, workflows Create, maintain, and enhance Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals Assist in troubleshooting and analyzing platform issues, incidents, and requests as needed. Administer ServiceNow instances, including user management, data import/export, performance monitoring, and scheduled maintenance. Investigate and document technical processes, configurations, and customizations within the ServiceNow platform. Develop and maintain comprehensive technical documentation, including system design specifications, configuration guides, and developer notes. Create and update user manuals, training guides, and knowledge articles for various audiences, including end-users, administrators, and technical teams. Ensure that all documentation meets organizational standards, follows best practices, and is version-controlled. Regularly review and update technical documentation to reflect changes in the platform, including new releases, upgrades, and customizations. Thanks & Regards Azam Shahid Technical Recruiter Work: 5714130117 EXT:336 LARGETON INC -- Keywords: user interface information technology green card Urgently Looking | Technical Writer: ServiceNow | Saint Louis, MO, Bloomfield CT (Hybrid) | USC, GC & H4-EAD [email protected] |
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| Mon Nov 11 20:08:00 UTC 2024 |