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Urgent Need: ServiceNow Administrator or Data Center Operations Specialist || Rockville, MD || Richmond, VA Hybrid at Rockville, Maryland, USA
Email: [email protected]
From:

Pavan Kumar,

iTech US

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well!!                                                                                                                                

I have an urgent requirement with one of my client. Please find the job details below and forward me your updated resume along with your contact details at 

[email protected]

or Call Me at 

802-778-1770  

Position    ServiceNow Administrator / Data Center Operations Specialist with ITIL Certification

Duration Longterm Contract

Location  Rockville, MD || Richmond, VA Hybrid - Need locals or from EST Zone

Need only H1B and Need locals or from EST Zone

Essential Skills: 

Should have 10+ years of experience

Experience on

ServiceNow IT Service Management(ITSM), Hands and Feet Support

ITIL Certification, Strong communication, Good understanding of data center technologies, Good understanding of cyber security services and cloud services

Support requirement is 24/7 and On-call (On-demand). In-person availability in the shift is mandatory.

Provide hands and feet support to servers, network, backup devices etc.

Maintain an accurate inventory of the data center assets Receive and ship devices Racking appliances, switches, routers, firewalls, servers, or other equipment.

Maintain and request supplies when needed Assist Network, Unix, Storage and Security teams with troubleshooting and installs Labeling and Cabling of devices/wires and validating them.

Moving a client KVM to another server or system for client to perform remote troubleshooting and maintenance.

Effective communication with internal and external customers. Coordinate with vendors/ OEM spares and parts necessary for inventory.

Should have information about spare inventory like Fiber cables, connectors etc. Should be aware of inventory movement process (commissioning and Decommissioning) and if any update is required in asset management system. Should have information on free ports availability.

Should have information about Inlet & outlet power supply / Dual supply information.

Should have access to Blade Chassis and on Physical Server integrated console for configuration.

Timing and process for access to DC. Un-racking, packing, and shipping equipment to another location.

Power cycling a router, server and switch and soft-booting a server To Work on trouble tickets as they as assigned to them.

HVAC (Heating Ventilation Air Conditioning) Power backup (power generator) Uninterrupted power supply (UPS)

Knowledge of required technologies (incl 3rd party solutions)

Knowledge of all Infrastructure technologies, including monitoring and event management technologies

Should be very responsive and take immediate action for the technical team request 16. Strong communication

Thanks & Regards

Pavan Kumar

iTechUS, Inc

Email: [email protected]

Direct:

802-778-1770

Phone:

802-383-1500 Ext 303

Keywords: information technology Maryland Virginia
Urgent Need: ServiceNow Administrator or Data Center Operations Specialist || Rockville, MD || Richmond, VA Hybrid
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Mon Nov 11 20:49:00 UTC 2024

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Location: Rockville, Maryland